Change Manager

Change Management at MUFG supports the Purpose statement “Together we achieve" by working within a Portfolio to maximize the efficiency of internal stakeholder working groups.

Reporting to the Portfolio Manager, the role is to create strategic change plans, focusing on benefit realisation and to ensure business readiness to adopt the change.

Key Accountabilities and main responsibilities

Strategic Focus

• Establish and maintain a change management capability which supports the project delivery process
• Develop agreed list of change management artefacts which will support the delivery of a seamless program for the varied levels of change within the business

Operational Management

• Work with stakeholders to understand business impacts and use this as the foundation for the impact assessment plan
• Create, deliver or facilitate a communication plan, considering the use of different types and combinations of channels to all effectively reach impacted stakeholders
• Manage and deliver agreed change management program within the agreed timeframes
• Engage business readiness to help manage and deliver the change management program within agreed timelines and to help measure success
• Facilitate change management meetings with assigned working groups/representatives
• Work with Learning & Development for the successful delivery of training programs for assigned changes
• Reporting – provide enterprise and client reporting within a regular and agreed timeframe
• Deliver regular Change Management updates to the Portfolio and be instrumental in the process of prioritising change pipelines.
• Professionally represent MUFG in client meetings, external and industry forums; and
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality in line with MUFG’s core values

Governance and Risk

• Promote a culture of risk awareness and proactive identification of potential issues
• Contribute to the review of initiative successes through participation in Post Implementation Reviews and tracking value of change

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

• Minimum 5 years’ experience as a Change Manager in project-based environments
• Demonstrated ability to create benefit realisation strategic approaches
• Demonstrated change delivery skills in different methods of approach (agile or waterfall)
• Demonstrated stakeholder engagement skills
• Excellent written and verbal communication skills
• Exceptional attention to detail, time management and organisational skills
• Strong analytical and problem-solving skills
• High level of motivation, innovation, and initiative
• Commercial, risk aware and outcomes focused
• Understanding of MUFG’s core services and strategic objectives
• Ability to work across MUFG organisational boundaries and build strong working relationships with key stakeholders to deliver required outcomes

Some of our Employment Benefits

• FlexiWorks – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance supportv
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
• Novated Car Leasing

Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.


How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Background Checks

Please note that all successful applicants are required to undergo background checks that include Police Checks and Work History Verification.