Change Manager - NV1

Senior Change Manager – Federal Government Technology Transformation

• Major technology and organisational change program
• Initial 12-month contract x2
• Canberra-based
• NV1 Mandatory

We are seeking an experienced Senior Change Manager to lead large-scale technology and organisational change initiatives within a complex federal government environment.

This is a hands-on role for someone who can develop practical change strategies, engage senior stakeholders and ensure new processes and technologies are successfully adopted and sustained across the organisation.
Responsibilities

• Develop and implement comprehensive change and communication strategies.
• Create change management plans covering stakeholder engagement, communications, training and impact analysis.
• Define and communicate the change approach for significant technology and organisational initiatives.
• Conduct change impact and readiness assessments.
• Identify change risks and develop practical mitigation strategies.
• Develop and deliver training to impacted stakeholders.
• Monitor business readiness, adoption, utilisation and benefits realisation.
• Identify performance or adoption gaps and recommend corrective actions.
• Support stakeholders throughout the implementation of change initiatives.
• Use digital adoption tools to support communications and user adoption.
• Build strong relationships across project teams, business areas and senior stakeholders.
• Promote knowledge sharing and capability uplift across teams.
• Maintain accurate change documentation in line with governance and record-management requirements.

Skills and experience

• Significant experience leading large-scale technology and organisational change initiatives.
• Strong experience developing change and communication management plans.
• Proven experience defining and implementing change approaches for complex organisational transformation.
• Experience delivering organisational change within large and complex IT environments.
• Strong understanding of recognised change management frameworks and methodologies.
• Experience working within PRINCE2 and/or Agile delivery environments.
• Excellent stakeholder engagement, communication and influencing skills.
• Ability to manage competing priorities and deliver high-quality work within required timeframes.
• Strong problem-solving skills and a practical, hands-on approach.
• Relevant tertiary or formal change management qualifications are highly regarded.

To apply, please submit your CV or contact Marianne at marianne@charterhouse.com.au for a confidential discussion.