Channel Manager – Walmart & eBay

Channel Manager – Walmart & eBay

Department: Marketplace / Ecommerce
Reports To: CEO / Leadership Team
Work Schedule: Monday–Friday, with required overlap with U.S. Central Time Zone
Location: Remote – United States
Salary/Compensation: Competitive, based on experience

Job Summary

Austin Bazaar is seeking a highly analytical, results-driven Channel Manager – Walmart & eBay to own and grow our Walmart Marketplace and eBay businesses. This role will be responsible for driving sales growth, improving profitability, strengthening marketplace operations, and ensuring these channels become meaningful growth opportunities for the company.

Austin Bazaar is one of the largest online retailers of musical instruments, pro audio equipment, and accessories in the United States. Headquartered in Austin, Texas, we sell across Amazon, Walmart, eBay, Shopify, and our growing B2B business. We partner with many of the industry’s top brands and are known for creating value-added product bundles, delivering strong customer experiences, and using data to drive growth across major ecommerce marketplaces.

This role is ideal for a hands-on marketplace leader who thinks like a business owner, uses data to identify opportunities, and is comfortable working closely with advertising, content, pricing, inventory, customer service, fulfillment, operations, and leadership teams in a fast-paced ecommerce environment.

📍For applications to be considered priority, please apply directly: https://austinbazaar.bamboohr.com/careers/49

Key Responsibilities

The Channel Manager – Walmart & eBay will be responsible for:

• Own the overall business performance for Walmart Marketplace and eBay.
• Manage revenue growth, gross margin, profitability, traffic, conversion rate, average order value, and overall marketplace performance.
• Monitor daily, weekly, and monthly channel performance and identify areas requiring action.
• Develop and execute action plans to achieve revenue, margin, profitability, and operational targets.
• Analyze key marketplace KPIs, including sessions, traffic, conversion rate, units sold, revenue, gross margin, Buy Box performance, advertising performance, inventory availability, shipping eligibility, customer ratings, returns, and defect rates.
• Identify marketplace trends, performance gaps, and growth opportunities, and translate findings into clear business recommendations.
• Ensure product listings are complete, accurate, optimized, and competitive across Walmart Marketplace and eBay.
• Improve product titles, bullet points, descriptions, keywords, images, videos, rich content, and other listing elements to increase visibility and conversion.
• Coordinate with content, graphics, and marketing teams to improve listing quality and marketplace presentation.
• Manage efficient product launches and ensure new products are listed accurately and on time.
• Monitor competitive pricing and recommend pricing strategies that balance sales growth, margin protection, and profitability.
• Identify unauthorized sellers, pricing issues, catalog issues, listing errors, and marketplace problems affecting competitiveness.
• Partner with purchasing, inventory, and operations teams to maintain healthy inventory levels, reduce stockouts, improve inventory turnover, and support promotional planning.
• Identify slow-moving inventory and coordinate strategies to improve movement, including promotions, bundles, and pricing adjustments.
• Work closely with the advertising team to review campaign performance, improve ROAS, identify sponsored product opportunities, and plan seasonal or promotional campaigns.
• Monitor order defect rates, on-time shipping, cancellation rates, customer satisfaction, marketplace compliance metrics, and other operational performance indicators.
• Partner with customer service, fulfillment, and operations teams to resolve marketplace issues quickly and protect account health.
• Identify opportunities to expand product assortment, improve category rankings, increase conversion rates, launch marketplace-exclusive bundles, and grow overall channel profitability.
• Develop marketplace reporting, dashboards, and performance updates for leadership.
• Continuously improve marketplace processes, documentation, reporting accuracy, operational execution, and internal accountability.
• Establish a culture of ownership, accuracy, timeliness, continuous improvement, and operational excellence for Walmart Marketplace and eBay.

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, Ecommerce, Finance, Data Analytics, or a related field preferred.
• 3+ years of experience managing Walmart Marketplace, eBay, Amazon, or other major ecommerce marketplace channels.
• Experience owning marketplace sales growth, profitability, listings, pricing, inventory performance, advertising coordination, and operational metrics.
• Strong analytical skills with the ability to interpret large datasets and make data-driven business decisions.
• Advanced Excel skills required.
• Experience using marketplace analytics tools, seller portals, or ecommerce reporting platforms.
• Strong understanding of ecommerce KPIs, including revenue, gross margin, conversion rate, traffic, advertising ROAS, Buy Box performance, inventory availability, order defect rate, and customer ratings.
• Experience with Walmart Marketplace preferred.
• Experience with eBay Seller Hub preferred.
• Experience with ChannelAdvisor, Veeqo, Linnworks, SellerActive, or similar marketplace management tools preferred.
• Experience using BI platforms such as Tableau, Power BI, Looker Studio, or similar reporting tools preferred.
• SQL knowledge is a plus.
• Strong organizational, project management, communication, and problem-solving skills.
• Excellent written and verbal communication skills to interact effectively with leadership and internal teams.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Experience working with remote, cross-functional, or distributed teams preferred.
• Ability to work hours that overlap with the U.S. Central Time Zone.

Key Performance Indicators

• Success in this role will be measured by:
• Revenue growth
• Gross margin
• Channel profitability
• Conversion rate
• Traffic growth
• Advertising ROAS
• Inventory availability
• Stockout rate
• Buy Box win rate, where applicable
• Customer rating
• Order defect rate
• On-time shipment rate
• New product launch success
• Inventory turnover
• Marketplace account health
• Operational issue resolution

Work Schedule

Employment Type: Full-Time
U.S. Time Zone: Must be available during regular U.S. business hours as required
Schedule: Monday–Friday
Schedule Notes: This role requires regular communication with leadership, advertising, content, pricing, inventory, customer service, fulfillment, and operations teams.

What We Offer

• Remote work flexibility with a stable, long-term opportunity.
• A high-impact role with direct ownership of Walmart Marketplace and eBay performance.
• The opportunity to grow two important marketplace channels for a fast-growing U.S. ecommerce company.
• A role where your work directly influences sales growth, profitability, inventory performance, customer experience, and company expansion.
• Direct visibility with leadership and the ability to make meaningful business recommendations.
• A supportive, team-oriented environment where strong performance and ownership are recognized.
• Opportunities for professional growth within a fast-growing ecommerce company.

📍For applications to be considered priority, please apply directly: https://austinbazaar.bamboohr.com/careers/49

If you are a highly analytical, proactive, and results-oriented marketplace professional who thinks like a business owner, uses data to make decisions, and wants to help grow Walmart Marketplace and eBay into meaningful growth channels, we encourage you to apply.