Channel Sales Specialist

COMPANY VALUES

• Beyond - Question status quo. Trust in change. Push to improve today.
• OWN IT - Take responsibility for your efforts to deliver long-term success.
• BALANCE - Have fun with your work while preparing for your next opportunity.
• LISTEN - Be attentive and receptive to maximize solutions.
• YES - Exceed expectations of customers, co-workers and your own.

Overview

The Channel Sales Specialist is the main point of contact between CyberPower and its channel partners in a defined region. This position is responsible for generating sales growth, building long-term relationships, answering queries, offering advice, and introducing new products

This position reports to the Sr. Director of Sales- Datacom and will interact on a regular basis with sales, administration, customer service, and management staff. This position works cooperatively with others.

Responsibilities

• Manage and cultivate multiple relationships at all levels within assigned reseller, distributor, and end user customers to successfully implement initiatives, objectives and growth plans.
• Lead and direct the work of assigned reseller and distributor sales teams and representative firms.
• Responsible for managing and leading product pricing negotiations and discounts with assigned resellers and distributors.
• Provide customer service and sales support to all assigned resellers, distributors, and end user customers.
• Generate consistent sales growth in all sales areas of the business through education, service, & initiatives.
• Manage assigned reseller accounts and recruit new partner accounts.
• Approve account membership in the Alliance Program.
• Conduct and lead sales calls, customer training, and webinars when necessary.
• Educate reseller sales professionals on products, programs, promotions, competitive advantages and how to sell products to customers through product knowledge sessions.
• Provide product recommendations and support collateral for all relevant opportunities and communicate information to
  partner accounts.
• Participate in requested trade shows, events, trainings and outings. Follow-up on all trade show and event leads.
• Manage and execute sales promotions and marketing activities to specified goals.
• Participate in forecasting and development of growth initiatives.
• Work diplomatically and effectively across cross-functional teams.
• Attendance is an essential function of this position.
• Performing all other duties as assigned.

Requirements

• Minimum of two years sales experience in the technology, IT, datacom, or telecom industry.
• Bachelor’s degree preferred but not required.
• A proven track record of sales excellence with consistent achievement of assigned objectives and quotas.
• Proven ability to develop specific plans to ensure revenue growth in assigned and target accounts.
• Professional written, verbal and interpersonal communication skills that produce desired results.
• Ability to effectively present information and respond to questions from internal and external customers which includes coworkers, managers, customers, regulatory agencies and vendors.
• Capable of reading and interpreting information, such as reports, general correspondence and policy guidelines, with the ability to share with others as needed.
• Ability to use a computer and standard business and other work-related software with minimal instruction.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions and decimals.
• Excellent active listening, decision-making, team building and customer service abilities.
• Ability to work and prioritize independently with the capacity to collaborate with others.
• Excellent time and organizational abilities with the ability to seek assistance in a professional manner.
• Ability to manage multiple and varied projects simultaneously with minimal supervision while maintaining attention to detail.
• Capable of demonstrating an understanding of, and being sensitive to, serving a culturally diverse customer base.
• Demonstrated ability to learn and apply newly acquired feedback, skills, and knowledge.
• Ability to maintain confidentiality and comply with professional ethics and standards.
• Ability to learn and apply new competencies and information as to enhance individual job performance and make recommendations to the department.
• Strong sense of urgency, accuracy, and follow through.
• Ability to work independently and as a contributing team member; self-motivating
• Proficient in D365 CE and Microsoft Office applications including PowerPoint, Excel, Word, etc.
• Flexible, organized, personable; professional attire required.
• Some travel may be required – 10-25%.