CHAPLAIN

Required schedule: Monday - Friday 8:30am-5:00pm with on call rotation

Job Summary:
Provides direct spiritual care to patients and families to ease, resolve, or reconcile spiritual pain and distress precipitated by a life-threatening illness.

Job Duties:
Job knowledge:
• Knowledge of client centered theology/spiritual orientation and the Theology of Death.
• Knowledge of community spiritual resources.
• Develops and maintains positive working relationships with community clergy.
• Knowledge of death, dying, and bereavement process.
• Serves as a community resource in areas of dying and grief.
• Knowledge and understanding of mental and emotional dysfunction.

Interaction with patients:
• Listens and responds appropriately to patient needs in a timely manner.
• Treats patients and families with compassion.
• Adapts communication to meet patient needs.
• Supports emotional, social, cultural, and spiritual needs.
• Responds to difficult or emotional patient situations.
• Supports patients’ and families’ sense of control.
• Strives to reduce patients’ and families’ anxiety and spiritual distress by facilitating spiritual healing or growth.
• Refers questions outside area of own expertise to appropriate team members.

Assessment & planning:
• Collects complete and accurate data.
• Completes assessment within required time frame.
• Performs reassessment as needed.
• Determines and prioritizes patient care needs.
• Contributes to individualized care plan with appropriate goals and interventions.

Counseling:
• Establishes rapport with patients and families.
• Applies active listening skills.
• Identifies patients’ strengths and needs.
• Facilitates patient problem solving.
• Participates in bereavement events as needed.

Crisis response:
• Assesses crisis situations.
• Follows standard operating procedures.
• Exercises judgment in stressful conditions.
• Responds calmly and quickly.
• Displays teamwork during a crisis.

Documentation:
• Documents required information.
• Uses correct terminology.
• Conforms to required style and format.
• Submits documentation on time.
• Complies with legal guidelines.

Bereavement:
• Plans patients’ memorial/funeral service with family.
• Officiates at patients’ memorial/funeral service as requested.
• Participates in bereavement events as needed.

Cross-cultural care:
• Demonstrates awareness of cross-cultural issues.
• Provides culturally sensitive care.
• Utilizes translation services when appropriate.

Age-specific care:
• Demonstrates knowledge of human growth and development.
•Conducts age appropriate assessment.
• Provides age appropriate care.
• Uses appropriate communication techniques.
• Recognizes age -specific responses to treatment.

Patient education:
• Involves patient and family.
• Identifies and prioritizes learning needs.
• Provides clear explanation and instructions.
• Assesses level of understanding.
• Documents patient education.

Follows all infection control policies, procedures, and directives.
Other duties as assigned.

Core Values:
Innovation:
We embrace change and are always looking at creative ways to solve problems and serve new populations.
Integrity:
We are honest, hardworking, fiscally responsible professionals driven solely by the well being of our patients, their loved ones, and the communities we serve.
Collaboration:
We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.
Celebration:
We believe in the importance of celebrating life and relationships.
Education:
We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.