CHHUNY High Needs Care Manager

Job Summary:

The role of a CHHUNY High Needs Care Manager is to be the key point of contact in managing children & youth services. The Care Manager will be the center point of the communication to ensure all providers are working together with the child/youth’s best interest in mind. The Care Manager will conduct comprehensive assessments in order to obtain the most accurate information to build off of the identified needs and risk factors.

Duties:

1. Responsible for, but not limited to comprehensive assessments, outreach and engagement, service and treatment linkage and coordination
2. Comprehensive client centered care planning development and management with the child/youth and parent/guardian to assist in the integration of medical and behavioral health services, and social health services
3. Coordination of care with community service providers that are part of the client care team
4. Assessment of psychosocial supports and linkages with medical, dental and behavioral health care providers, as well as, educational, employment, transportation community resources
5. Build and use effective communications strategies among peers, medical staff, addiction and mental health providers and other community agencies through the use of electronic assisted devices including Telehealth and other interactive technology
6. Help improve, measure, monitor, and sustain quality outcomes that focus on clinical indicators/performance measures, patient satisfaction, and plan adherence
7. Participate actively in team meeting and supervision to enhance in professional development.
8. Maintain excellent record keeping.
9. Use of personal vehicle for work and potential transportation of clients
10. Provide care management to children/youth in the seven counties we cover
11. On-Call duties as assigned for nights and weekends