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Commonwealth Bank

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Chief Architect, AI-Driven Customer Experience

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Commonwealth Bank in Australia seeks a hands-on Chief Engineer to define technology foundations and engineering direction for scalable, AI-enabled experiences. You’ll work across customer service platforms, voice and journey orchestration to turn strategy into production-ready outcomes.

You’ll lead modernisation across legacy and future-state platforms, establish architecture guardrails, and mentor senior engineers while partnering with product, cyber and risk teams to drive resilient, secure

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