Chief Business Officer

Chief Business Officer (CBO)

Derrycourt Cleaning Specialists – Ireland
Senior Executive Appointment

Shape the Future of a Leading Irish Services Business

Derrycourt Cleaning Specialists is one of Ireland’s leading contract cleaning and integrated facilities services providers, employing over 2,000 people nationwide and servicing a diverse portfolio across healthcare, commercial, education, industrial, and public sectors.

As we enter a pivotal phase of growth and leadership transition, we are seeking to appoint a Chief Business Officer (CBO)—a newly created, high-impact executive role that will take full ownership of the day-to-day running of the business.

This is a rare opportunity to play a central leadership role in a well-established, family-owned organisation as it evolves into a more structured, performance-driven and scalable business.

The Role

Reporting directly to the CEO, the Chief Business Officer will act as the principal execution partner, with full accountability for:

• End-to-end operational delivery
• Commercial performance and growth outcomes
• P&L ownership and margin performance
• Mobilisation of new contracts and major changes
• Cross-functional alignment across operations, commercial, corporate services, and compliance

This role is not a traditional COO position. It integrates operations, commercial delivery, and execution discipline into a single leadership mandate, ensuring a consistent, high-performing operating model across the business.

Key Responsibilities

Business & Financial Performance

• Own and drive full P&L performance, including productivity, labour cost control, and profitability
• Translate strategy into clear, executable business plans
• Establish robust performance reporting, forecasting, and accountability rhythms

Operations & Service Delivery

• Lead delivery across all contracts, with a strong emphasis on healthcare
• Ensure consistent service quality, staffing stability, and SLA compliance
• Act as senior escalation point for major operational or client issues

Commercial & Growth

• Lead the commercial engine, including pipeline strategy, bid governance, and pricing discipline
• Ensure focus on profitable, sustainable growth—not just volume
• Drive mobilisation readiness and early-stage contract success

Mobilisation & Change

• Oversee programme management and mobilisation capability
• Ensure all new contracts are delivered safely, compliantly, and profitably
• Embed continuous improvement and learning loops

Governance, Risk & Compliance

• Strengthen operational governance, particularly in healthcare environments
• Embed risk management and assurance frameworks across the business
• Ensure compliance is active and embedded—not reactive

Leadership & Organisation

• Lead and develop a high-performing senior leadership team
• Drive a culture of accountability, consistency, and performance
• Support organisational design to enable future growth and scalability

About You

We are seeking a proven senior leader who can operate at pace and scale in a complex, multi-site services environment.

Experience

• Senior executive leadership experience (e.g. CBO, COO, Managing Director, Operations Director)
• Strong track record in labour-intensive, multi-site services environments (e.g. facilities management, contract cleaning, outsourced services)
• Proven ownership of both operations and commercial outcomes
• Full P&L responsibility at scale
• Experience within regulated or compliance-heavy sectors (healthcare highly advantageous)
• Leadership of large, distributed teams (1,000+ employees)

Key Capabilities

• Strong commercial judgement and understanding of margin drivers
• Operational discipline with the ability to scale consistently
• Ability to integrate multiple functions into a unified performance model
• Credible and confident leadership presence
• Decisive and accountable under pressure

Personal Style

• High integrity and values-driven
• Direct, clear, and accountable leadership style
• Resilient, energetic, and comfortable in a dynamic, evolving organisation

Why Join Derrycourt?

• Play a defining role in a major leadership transition and growth journey
• Shape the operational and commercial core of a national business
• Partner closely with an ambitious CEO focused on long-term strategy
• Drive meaningful impact across performance, governance, and culture
• Enjoy significant autonomy with clear accountability