Chief Clinical Operations Officer

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

The Office of Public Health (OPH) is one of five agencies within the Louisiana Department of Health (LDH) and is responsible for providing public health services to protect and promote the health of all individuals and communities in Louisiana through education, promotion of healthy lifestyles, prevention of disease and injury, dissemination of information impacting population health and for directing emergency disaster operations to ensure readiness for hurricanes, disasters, pandemics and other threats to Louisiana residents in conjunction with other State Departments. OPH is additionally responsible for the enforcement of regulations to protect the environment and the health of residents, as well as, for the collection, maintenance, issuance, analysis and preservation of vital records. The agency operates over 50 extensive programs in three organizational centers, 14 bureaus, nine regional offices, 63 parish health units and three specialty clinics and over 700 contractual agreements. OPH has over 1,000 authorized T.O. and/or J.A. positions and over 1,000 WAE positions, along with contracted staff. OPH’s three organizational centers include: Center for Community and Preventive Health, Center for Finance and Operations, and the Center for Community Preparedness and Health Protection. The 14 Bureaus within these three centers include: Regional and Clinical Operations, Chronic Disease Prevention and Healthcare Access, Family Health, Infectious Diseases, Nutrition Services, Vital Records and Statistics, Administrative and Financial Services, Legislative and Regulatory Affairs, Planning and Performance, Health Informatics, Emergency Medical Services (EMS), Sanitarian Services, Laboratory Services, and Community Preparedness.

The incumbent in this position serves as the Chief Clinical Operations Officer (BRCO) within the Center for Community and Preventive Health (CCPH).

This position serves as the senior executive responsible for leading the transformation, modernization, and long-term sustainability of Louisiana's Parish Health Unit system and statewide clinical operations. The incumbent establishes strategic direction for healthcare delivery, operational performance, financial sustainability, healthcare access, and integration between public health and healthcare systems. The position is responsible for implementing the Secretary's vision for the future of public health service delivery and ensuring statewide alignment with departmental priorities, healthcare industry best practices, and evolving community healthcare needs.

The position requires extensive executive-level experience in healthcare administration, hospital operations, healthcare finance, reimbursement methodologies, and healthcare system transformation in order to successfully guide statewide clinical operations and operational modernization initiatives.

30% Leadership & Bureau Administration

• Leads the strategic transformation of Louisiana's Parish Health Unit network, including development of innovative healthcare delivery models, operational redesign initiatives, and system modernization strategies.
• Advises the Secretary, Undersecretary, and OPH leadership regarding healthcare system trends, hospital operations, healthcare finance, reimbursement opportunities, and long-range sustainability planning.
• Develops executive strategies to improve access to care, operational effectiveness, patient outcomes, and organizational performance throughout the statewide clinical network.
• Evaluates emerging healthcare delivery models and recommends implementation strategies to improve efficiency, service integration, and financial sustainability.

20% Regional & Clinical Operations Oversight
• Directs statewide initiatives designed to modernize Parish Health Unit operations and align public health clinics with contemporary healthcare delivery standards.
• Establishes executive performance expectations for operational effectiveness, patient access, quality outcomes, and fiscal stewardship across all regional and clinical operations.
• Provides executive oversight of operational redesign efforts intended to strengthen service delivery and improve healthcare access in underserved communities.

15% Healthcare System Integration & External Affairs

• Serves as LDH's executive liaison with hospitals, healthcare systems, federally qualified health centers, healthcare associations, academic medical centers, and other strategic healthcare partners.
• Develops partnerships that support healthcare access, reimbursement opportunities, care coordination initiatives, and integration between public health and healthcare delivery systems.
• Represents LDH in discussions involving healthcare financing, hospital operations, healthcare workforce challenges, and statewide healthcare infrastructure initiatives.

15% Financial & Administrative Oversight

• Directs executive-level financial planning and sustainability strategies for statewide clinical operations.
• Evaluates reimbursement methodologies, revenue opportunities, healthcare financing mechanisms, and operational funding models to maximize resources and ensure long-term viability of Parish Health Unit services.
• Collaborates with Medicaid, healthcare providers, and financial stakeholders to identify opportunities for enhanced reimbursement, operational efficiencies, and sustainable service delivery models.
• Provides executive oversight of resource allocation decisions impacting statewide healthcare operations and strategic priorities.

10% Governance, Compliance & Policy Leadership

• Recommends policy changes and operational strategies necessary to support modernization of statewide clinical services and achievement of the Secretary's strategic objectives.
• Provides executive leadership regarding implementation of statewide initiatives that may evolve based upon administration priorities, public health needs, and healthcare industry changes.

5% Emergency Preparedness & Special Initiatives

• Leads special initiatives assigned by the Secretary, Undersecretary, or Assistant Secretary that support transformation of public health infrastructure, healthcare delivery modernization, and statewide operational improvement efforts.

Position-Specific Details:

Location: Office of Public Health / Center for Community and Preventative Health / East Baton Rouge Parish

Appointment Type: This position will be filled as a Full-Time Unclassified position

Compensation: Depends on qualifications

How To Apply

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE.

Contact Information:

Casey Hickman

Casey.Hickman@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818 Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.