Chief Development Officer

Department: Development

Reports to: CEO

Supervises: Director of Corporate Partnerships, Director of Communications, Director of Foundation Relations, Director of Donor Relations, Data Systems Manager, Volunteer Manager

POSITION SUMMARY

Miriam’s Kitchen works to end chronic homelessness in Washington, DC. The Chief Development Officer is a senior staff position charged with creating and ensuring execution of strategy to raise more than $7m from private resources. The individual in this key role will work closely with the CEO, Board Members, Executive Team, and Directors Team. They will lead efforts in the design and implementation of a comprehensive and strategic development program from diverse resources (individuals, foundations and corporations). They will also lead donor-focused communications to engage current donors and convince prospective donors to contribute to Miriam’s Kitchen.

The Chief Development Officer serves as a member of the Executive Team, Miriam’s Kitchen’s senior management team, which also includes the CEO, the Deputy CEO & Chief Strategy Officer, the Chief Operating Officer, and the Chief Program Officer.

ESSENTIAL RESPONSIBILITIES

1. Create and ensure execution of strategy to raise $7m+ from private resources.

• Develop yearly overall funding goal
• Set data-driven caseloads for development team members
• Set donor retention, increase and leadership giving goals
• Launch formal Planned Giving program

2. Work closely with Directors Teams to meet revenue goals and ensure the development strategy is integrated and well-supported across the full organization.

3. Work closely with Executive and Directors Teams to develop unified Miriam’s Kitchen messages to key audiences: donors, volunteers, guests, and internal staff (strong emphasis on donor communications).

4. Create and implement a strategic marketing and communication plan for development including brochures, newsletters, direct mail, advertising, website content, social media, e-blasts, and events to encourage major and planned gift inquiries and completed gifts.

5. Personally identify, cultivate, solicit and steward a portfolio of potential leadership and major gift donors (minimum 50, max 100)

• Prepare customized gift plan proposals personalized for the donors’ unique personal, financial and charitable goals. If necessary, for Planned Gifts, consult with outside tax and Estate Planning Advisors

6. Treat volunteers as a distinct constituency requiring the same cultivation and stewardship as donors and build pathways for volunteers to become financial supporters.

• Serve as a strategic thought partner to the Volunteer Manager on volunteer engagement and growth
• Develop stewardship practices that recognize and retain volunteers over time
• Create deliberate paths from volunteering to giving, and from giving to volunteering

7. Keep abreast of current development and communications trends through continuing education and community involvement.

8. Support the Board and Board Development Committee as appropriate to meet revenue goals.

9. Be a spokesperson for Miriam’s Kitchen.

10. Participate in strategic planning processes and contribute to citywide work as appropriate.

11. Create robust evaluation/metrics system to determine success of communication and development efforts for department, board and other volunteer fundraisers.

12. Own the fundraising data systems and CRM, ensuring the database supports the department’s revenue strategy and serves as the organization’s system of record for donors and gifts.

• Set standards for data entry, gift processing, acknowledgment, and donor record management
• Ensure timely and accurate revenue reporting and reconciliation with Finance, including the support of the yearly audit field work
• Guide CRM configuration, integrations, and data hygiene practices
• Use segmentation, dashboards, and analytics to inform caseloads, campaigns, and donor strategy