Chief Executive Officer

# Chief Executive Officer (CEO) ## Job Summary The Chief Executive Officer (CEO) will lead the company through its next phase of growth, transforming it into a professionally managed, private equity-backed growth platform. The role involves defining and executing strategic initiatives to scale revenue and profitability, driving product innovation, expanding market reach, and building a high-performance organisation. The CEO will be responsible for delivering ambitious growth targets, fostering a culture of innovation, and ensuring operational excellence across all functions. ## Responsibilities ### Strategic Leadership & P&L Ownership - Own the full company P&L, with accountability to the Board and investors. - Develop and execute a long-term strategic plan focused on significant revenue growth, profitability, and enterprise value creation. - Establish and maintain a rigorous operating cadence, including board reviews, business reviews, and operational meetings. - Make strategic capital allocation decisions across organic growth, product development, and potential M&A activities. ### Product & Technology Transformation - Lead the evolution of the existing software portfolio towards a scalable, cloud-based SaaS model, ensuring a smooth transition for the existing customer base. - Drive the integration of emerging technologies, including AI/ML, to enhance product capabilities, automation, compliance, and business intelligence. - Modernise the product experience for small and medium-sized businesses, with an emphasis on accessibility, ease of use, and digital adoption across diverse markets. - Build and lead a high-performing product and engineering organisation. ### Channel & Distribution Strategy - Strengthen and scale the existing channel partner ecosystem to improve go-to-market effectiveness and distribution. - Design partner enablement programmes, incentive structures, and certification initiatives to enhance partner productivity and engagement. - Expand distribution across underpenetrated geographies and customer segments. - Develop digital and direct sales channels to complement the existing partner network. ### Market Expansion & Inorganic Growth - Strengthen market leadership across existing business segments while identifying opportunities in adjacent industries. - Develop and execute strategies to enter new markets and customer segments. - Lead international expansion by leveraging existing capabilities and identifying new growth opportunities. - Identify, evaluate, and execute strategic acquisitions, including product expansion, geographic entry, and capability enhancement. ### Organisation & Culture Building - Lead the transition from a founder-led organisation to a professionally managed enterprise with sensitivity and decisiveness. - Build a high-calibre leadership team across key functions, including Product, Engineering, Sales, Finance, and Oper