Chief Financial Officer

Tennessee Voices Inc. is Tennessee’s collaborative leader in mental health and family well-being. Each year, we serve thousands of children, parents, and adults across all 95 counties with services that prevent crisis, heal trauma, and build long-term stability. Our model works because it’s whole-family, trauma-informed, and community-driven. By healing parents alongside their children, providing critical resources like housing and mental health support, and advocating for systemic change, TN Voices helps families thrive and communities grow stronger.

Summary: The Chief Financial Officer (CFO) oversees all financial operations of Tennessee Voices, providing strategic financial leadership, supervising finance staff, and ensuring compliance, accuracy, and organizational fiscal health.

Essential Duties & Responsibilities:

Duties & Responsibilities

• Direct supervision of VP of Finance & IT and Finance Manager.
• Serve as financial advisor to CEO and Executive Leadership Team.
• Assist with purchase approvals on behalf of the agency.
• Direct preparation of financial statements (income statements, balance sheets, shareholder reports, tax returns, government reports).
• Compare expenses/profit projections to actuals and adjust future budgets accordingly.
• Review planning processes and suggest improvements.
• Collaborate with COO on organizational restructuring needs.
• Collaborate with CDO on fundraising expenses and budgets.
• Study long-range economic trends and project impacts on growth.
• Work with Executive Leadership to identify new expansion opportunities.
• Oversee investment of funds and work with investment bankers to raise capital.
• Assist program staff with budget planning and carryover recommendations.
• Gather financial data for forecasting profits, trends, costs, and compliance.
• Implement improved tracking methods for revenue/expenses.
• Prepare, analyze, and report on actual vs. forecast budget.
• Verify payroll and tax payment accuracy and timeliness.
• Ensure appropriate expense allocation.
• Identify and support revenue and profitability growth opportunities.
• Assist with development/review of organizational policies and procedures.
• Support Executive Leadership with additional duties as needed.
• Serve as staff liaison to the Finance Committee of the Board.
• Authorized signer on behalf of the agency (as approved by CEO).
• Monitor bank statements and investments with Financial Advisor.
• Oversee independent, private, and government program audits.
• Ensure compliance with applicable CARF standards.

Qualifications:

• Master’s Degree in business or related field preferred.
• Bachelor’s Degree in business or related field and 5 years of senior management or leadership required.
• 5 years of experience in non-profit finance, budgeting, accounting, and knowledge of nonprofit tax rules required.
• Experience in a healthcare setting preferred.

Certificates, Licenses, Registrations: Valid driver’s license, proof of automobile insurance

Other Skills and Abilities:

• Ability to prepare and monitor budgets and financial reports.
• Understanding of banking and accounting principles.
• Excellent collaboration, customer service, supervisory, and management skills.
• Strong report-writing and interpretation skills.
• Ability to orient, train, and provide technical support.
• Ability to work independently and efficiently.
• Strong decision-making and consulting skills.
• Strong monitoring and analytical skills.
• Ability to travel; reliable transportation and auto insurance required.
• Reliable home internet required.
• Effective communication skills.

Core Competencies:

• Directs the preparation of all financial statements, including income statements, balance sheets, shareholder reports, tax returns, and governmental agency reports.
• Compare expenses and profit projections to actual figures and budgeted expenses to actual expenses; makes or oversees any necessary adjustments to future projections and budgets.
• Study long-range economic trends and projects their impact on future growth.
• Assists program staff with budget planning, allocations, and recommendation for carryover funds as needed.
• Responsible for gathering financial data for analysis and forecasting with respect to profits, trends, costs, and compliance.
• Verify accuracy and timeliness and approve payroll and tax payments.
• Ensure allocation of expenses to appropriate programs.
• Prepare (as needed), analyze, and report on TNV actual budget vs forecast budget.
• Assist with approval of purchases on behalf of the agency.
• Oversee the implementation of appropriate and innovative tracking methods for revenue and expenses.
• Oversee investment of funds and works with investment bankers to raise additional capital required for expansion.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, push, pull and carry/lift up to 50 pounds. The employee is occasionally required to climb, bend or crouch. Specific mental abilities required by this job include continuous concentration to detail; ability to remember multiple tasks, oral and written communication; and an attention span of 1+ hour(s) on a task.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Performance Evaluation: Employees are evaluated on an annual basis. Performance Reviews are completed electronically by the employee’s direct supervisor then reviewed and approved by regional or program leadership. Employees are given the opportunity to review their performance evaluation with their supervisor and will be required to acknowledge receipt of the annual review electronically.

Core Values: V.O.I.C.E.

V – Vulnerability and Integrity. We lead with truth and act with authenticity. We choose deeds over words and transparency over pretense. We hold ourselves and each other accountable by following through on our commitments. Trust is built through kind, honest, ethical, and clear communication. We know our strengths and share them with intention.

O – Openness and Connection. We foster belonging and celebrate one another. We promote an environment where everyone feels safe, included, and heard. We value diverse perspectives, invite honest feedback, and lead with a welcoming spirit. We celebrate our wins—big and small—and lift each other up through support, presence, and shared pride in our work.

I – Innovation and Growth. We cultivate curiosity and embrace change. We embrace lifelong learning and welcome questions, feedback, and growth. We keep an open mind and heart, recognizing there is always more to learn and new perspectives to consider. No idea is too small and no voice is too quiet. We lean into the unknown, explore bold ideas together, and support one another across roles because shared growth moves us all forward.

C – Compassion and Hope. We lead with heart and serve with purpose. We show up with dedication, warmth, empathy, and humility. We listen with care and assume the best in others. We stay present and grounded, even when things are difficult, because we believe in the future we’re building for every child, family, person, and community we serve.

E – Experience and Insight. We believe in the power of lived and learned experiences. We rise by lifting others. We are driven by a deep passion for service and guided by the voices of those we serve. Our purpose is to help others flourish and build resilience and a better future. Grounded in joy, lifted by humor, and guided by vision, we stay focused on what matters to create lasting, meaningful change.

Promotion & Advancement: To be considered for promotion to a higher position, the

employee must have met the personal and professional development requirements established by the company and must have demonstrated strong on-the-job performance. Please see your supervisor or manager for

additional details.

Job Accommodations: If you need to request reasonable accommodations to perform the essential functions of this job, please contact Human Resources at hr@tnvoices.org.

All employees are expected to uphold the highest standards of integrity and ethical conduct, comply with all applicable laws, regulations, and organizational policies (including HIPAA and confidentiality requirements), promptly report compliance concerns, and actively participate in required compliance and ethics training to support a culture of accountability and quality care.