Chief General Dentist - Suchitra/Kompally
Posted Updated
Description
Key Responsibilities:
Patient Journey & Case Management
○ Oversee the full patient journey—from first consultation to treatment completion.
○ Ensure timely follow-ups for all ongoing and cancelled appointments.
○ Drive patient conversion through consistent engagement and care coordination.
○ Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.
Documentation & Systems Management
○ Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
○ Maintain records for treatments, lab work, and prescriptions.
Team & Clinic Oversight
○ Supervise dental assistants, receptionists, and housekeeping staff.
○ Conduct daily operational checks and ensure timely reporting.
○ Keep the team motivated and aligned with clinic goals.
○ Ensure attendance and compliance via HR tools (e.g., Keka).
Operations & Maintenance
○ Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
○ Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
○ Maintain petty cash records and handle day-to-day clinic issues.
Marketing & Visibility
○ Support offline marketing activities to increase footfall.
○ Drive digital content initiatives in collaboration with the central marketing team