Chief Marketing Officer- Lane Boots

The Chief Marketing Officer for Lane will be responsible for the development and implementation of the marketing strategy for the organization including: Direct to Consumer (B2C) ecommerce, marketing analytics, branding, and all marketing initiatives. The CMO will work closely with both internal and external partners to meet growth objectives. This role will be highly focused on balancing the strategy between the brick and mortar retail and the ecommerce go to market plans and sales. In this position, the CMO will utilize skills in digital marketing, advertising, content, and visual design to effectively market products and brand concepts to both customers and consumers. The CMO will work closely with the sales, customer service, operations, and senior management in a collaborative, fast paced environment. Must be driven, energetic, innovative, organized, and nimble to manage multiple priorities. Previous experience in apparel, textiles, and ecommerce a plus.

Position Responsibilities

Own the customer experience by managing all customer facing functions – including sales, merchandising, customer service and branding

Mine data for insights about consumer needs and behaviors, and use those findings to fuel innovation

Drive success by breaking down silos between teams and building a culture of collaboration and trust

Build brand awareness and ensure that all communications align with the brand

Oversee multiple teams including customer service, sales, and content

Work closely with Merchandising to direct product marketing strategies

Oversee new product launch time

Provide direction and feedback for content marketing and social media strategies with Content Manager

Manage advertising on Amazon, Google, social media, etc.

Research and experiment with new initiatives for long term impact

Provide direction and feedback for photography, video, and AR strategies with Studio Manager

Direct ecommerce and branded website advancements

Oversee social media strategy

Acquire reliable and comprehensive data on sales and customer experience from different departments

Drive investment in digital marketing and roll out technological upgrades

Collect and track data on customer loyalty and retention

Extensive experience with managing or building a direct to consumer business via an owned website

Know how to blend into the strategy existing retail channels with a direct to consumer website

Experience with integrated digital platforms to manage consumer data in real time

Demonstrated ability to lead and inspire a team

Outstanding communication and interpersonal skills

Flexibility

Passionate customer advocacy

Thorough knowledge of marketing principles, brand, product and service management

Deep understanding of changing market dynamics

Entrepreneurial spirit

Marketing and ecommerce strategy development

Broad knowledge of applied marketing concepts

Advanced problem-solving skills

Experience in Search, PPC, and social media advertising

Advanced knowledge of SEO, SEM, and keyword research

Highly analytical and experienced in analytics platforms (e.g., Google, Power BI)

Dedicated to successful customer/client experience

Strong written and verbal communication skills

Creative thinker, with an eye towards design

Detail oriented, accurate, and highly organized

Exceptional interpersonal/communication skills

Individual Characteristics

Faster-than-average pace; ability to learn quickly, thoroughly, and in detail. Must recognize and adjust to change. There is considerable variety in the work

Strategic, big-picture thinking backed by an added focus on the tactical aspects of the work. Setting and achieving specific standards for self and for others; an emphasis on schedule and quality Primarily task-focused, with some action-oriented collaboration required occasionally

Seeks and accepts decision authority & responsibility. Will effectively weigh risk against the benefit; while not cautious, a calculated decision maker. An independent decision maker, will occasionally utilize team consensus or collaboration.

Requires a lively and incisive communicator, more authoritative than persuasive in style. A stimulating influence on others, while being firm, direct, and self-assured in dealing with them.

Creates a disciplined process

Bachelor's Degree in marketing, merchandising, ecommerce, digital retailing, or business administration; will also consider equivalent in relevant work experience

10 years of well-rounded marketing or business development experience in positions of increasing responsibility- with a focus on marketing expansion

Three to five years of experience in a leadership role.

Legal right to work in US without employer sponsorship

Clear criminal history

Clear drug screen at hire & random drug tests

All your information will be kept confidential according to EEO guidelines.

No contract, remote, or work from home candidates will be considered

Recruiters and staffing agencies do not contact the employer.