Chief of Operations (Service Delivery / O&M Lead) with Security Clearance
Owns day-to-day operational execution and 24/7/365 service delivery across a consolidated, multi-site DoD enterprise, including network operations, IT service desk / communications focal point, client systems support, and IT asset management. Primary owner of SLA / PPI performance at the operational level and of shift and coverage management across all supported installations. Key Tasks & Responsibilities * Directs daily O&M operations, incident / problem / change management (ITIL-aligned), and…