Chief of Staff

Serves as a trusted strategic partner and operational extension of the Executive Director, providing executive-level support, coordination and oversight to ensure organizational priorities are effectively executed. This position acts as the Executive Director right hand by managing critical administrative functions, facilitating communication across departments, coordinating strategic initiatives, and ensuring alignment between leadership goals and daily operations.

ESSENTIAL FUNCTIONS

• Serve as a trusted advisor and though partner to the Executive Director by providing administrative, operational and strategic support.
• Manage and prioritize Executive Director initiatives, ensuring deadlines, deliverables and organizational commitments are met.
• Prepare briefing materials, reports, presentations, agendas and meeting summaries for executive leadership and board meetings.
• Track organizational priorities and follow up with leaders to ensure accountability and completion.
• Manage the Executive Director’s meetings, calendars, appointments and executive priorities.
• Prepare correspondence, communications, memos and presentations on behalf of the Executive Director.
• Partner with department leaders to ensure alignment with facility goals and priorities.
• Monitor key facility metrics: Quality measures, survey readiness, staffing metrics, resident satisfaction, operational performance indicators.
• Assist with preparation for regulatory surveys and audits.
• Serve as a communication bridge between the Executive Director and leaders.
• Coordinate information gathering from leadership departments for executive reporting.
• Support relationships with community partners, healthcare organizations, donors and stakeholders.
• Assist with special projects involving fundraising, community engagement, and organizational advancement.
• Assist with expense tracking, budget preparation and administrative reporting.
• Coordinate purchase requests, contracts, vendor communications and executive approval as needed.
• Support documentation management and administrative workflows.
• Maintain confidential executive records, reports and organizational documents.
• Help drive organizational change initiatives and ensure effective communication throughout the facility.
• Lead and coordinate special projects assigned by the Executive Director.
• Develop project plans, timelines, tracking tools and progress reports.
• Support implementation of new programs, services and strategic initiatives.
• Ensure cross-functional collaboration among departments.