Chief of Staff
What You’ll Do:
- Partner directly with the CEO to translate priorities into actionable workstreams, timelines, and ownership
- Drive the weekly operating cadence (leadership meetings, priorities, follow-ups, decision tracking)
- Prepare executive materials including leadership updates, board prep, and key business summaries
- Ensure alignment and accountability across leadership team initiatives
GTM Operations & Business Rhythm
- Support the structure and execution of the company’s go-to-market motion (Sales, Partnerships, Marketing, Customer Success)
- Create and maintain visibility into pipeline health, funnel progression, and GTM activity
- Identify bottlenecks in the customer journey and help coordinate solutions across teams
- Establish simple, repeatable operating systems that improve execution without slowing the business down
Deal Desk, Pipeline, and Reporting (Core Ownership)
- Own the deal desk process, including deal structuring support, internal coordination, and approval workflows
- Serve as the central point of coordination for complex or strategic deals
- Own pipeline management discipline, including forecasting inputs, stage definitions, and consistency of CRM usage
- Build and maintain clear, executive-ready reporting on pipeline, conversion, and GTM performance
- Ensure leadership has an accurate, real-time view of business health and forward-looking indicators
Cross-Functional Coordination
- Drive execution across Sales, Product, Partnerships, and Customer teams
- Ensure clear handoffs and alignment across customer lifecycle stages
- Support partner and alliance initiatives through coordination, follow-through, and tracking
- Step into ambiguous, high-priority projects that don’t clearly “sit” within a single function
Special Projects & Strategic Initiatives
- Lead high-impact projects from concept through execution
- Bring structure to new initiatives (clear goals, owners, timelines, and success criteria)
- Help the company operationalize new ideas without overbuilding process too early
- Act as a force multiplier for the CEO and leadership team
Required Qualifications
- 6–10+ years of experience in business operations, GTM operations, consulting, chief of staff, or similar operating roles
- Experience in early-stage or high-growth environments where priorities shift quickly
- Strong understanding of go-to-market functions (sales, partnerships, customer success, marketing)
- Experience supporting or managing pipeline, deal desk, forecasting inputs, or GTM reporting
- Proven ability to bring structure to ambiguity and drive execution across multiple stakeholders
- Strong communication skills, including executive-level writing and synthesis
- Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
- High ownership mindset with strong judgment and discretion
Preferred Qualifications
- Experience working closely with founders, CEOs, or executive teams
- Background in B2B SaaS, enterprise software, or consulting environments
- Experience with CRM systems, reporting tools, and pipeline tracking frameworks
- Exposure to partner ecosystems, alliances, or consulting-style revenue motions
- Experience building lightweight systems from scratch in fast-moving environments