Chief of Staff (Part-Time)

Company Overview

The Starz Program is a nationally recognized children’s fitness enrichment program that has served communities across the country for over 20 years. Our mission is to help kids build confidence, resilience, and a love of movement through fun, engaging classes. Learn more about us at .

Position Overview

The Chief of Staff serves as a trusted right-hand partner to the Area Owner, helping drive business priorities, support market leaders, and strengthen operations across multiple Starz markets in Virginia.

Working closely with the Area Owner and Area Managers, this person helps ensure each market is well-led, well-staffed, operationally strong, and positioned for growth. The Chief of Staff brings an understanding of the goals, priorities, and challenges across markets and helps turn those priorities into action.

This is a flexible, hands-on role for someone who enjoys variety, problem-solving, and helping others succeed. Responsibilities will evolve based on the needs of the business, ranging from supporting Area Managers with staffing and business development to improving systems, resolving challenges, and leading special projects. The Chief of Staff will take initiative, identify where additional support is needed, and jump in wherever they can make the greatest impact.

This is a remote position based in Richmond, VA, with occasional in-person travel to Starz markets within a two-hour drive. The role requires approximately 10–20 hours per week, with availability throughout the week to respond to texts, calls, and emails in a timely manner. This position has the potential to grow and evolve over time, so interest in growing with the company over multiple years is ideal.

Key Responsibilities

Leadership Support & Team Development

• Partner with Area Managers to review goals, priorities, challenges, and opportunities, providing additional support and guidance as needed.
• Assist with recruiting, interviewing, and hiring instructors to help markets maintain strong, reliable teams.
• Support team engagement, professional development, and retention initiatives.
• Help Area Managers navigate leadership challenges, strengthen their teams, and maintain consistent program quality.
• Step in to provide leadership support when staffing gaps, transitions, or other challenges require additional attention.

Business Performance & Market Growth

• Monitor market performance and partner with Area Managers to identify opportunities to improve revenue, strengthen partnerships, and achieve growth goals.
• Support partner retention, relationship management, and renewal efforts.
• Coordinate growth initiatives across markets, including school outreach campaigns, prospect lists, and other business development projects.
• Help Area Managers develop and launch new revenue opportunities, such as weekend classes, birthday parties, and specialty camps.
• Identify opportunities to strengthen market performance and help turn ideas into actionable plans.

Operations & Systems

• Serve as a resource for Area Managers on operational systems, including payroll, student databases, marketing platforms, and Google Workspace.
• Help improve and standardize processes across markets to support consistency, efficiency, and scalability.
• Assist with operational tasks such as billing, invoicing, payroll, and compliance as business needs arise.
• Troubleshoot complex staffing, partner, parent, and operational issues that require additional support or a broader perspective.
• Identify operational gaps and implement practical solutions that make it easier for teams to manage their responsibilities.

Strategic Partnership with the Area Owner

• Meet regularly with the Area Owner to discuss market performance, leadership, staffing, business priorities, and emerging challenges.
• Help translate the Area Owner's goals and ideas into actionable plans, ensuring important priorities continue moving forward.
• Serve as a trusted thought partner who proactively identifies issues, brings forward recommendations, and helps develop solutions.
• Lead special projects and strategic initiatives that support business growth, team development, and operational improvement.
• Represent the Area Owner or provide additional leadership support when needed.
• Take ownership of emerging priorities and projects, adapting responsibilities as the needs of the business evolve.

What Success Looks Like

Success in this role means the Area Owner has a reliable partner who understands the business, anticipates needs, and helps move important priorities forward. Area Managers feel supported and equipped to lead their markets, and the business operates more consistently and effectively across locations.

The Chief of Staff helps create markets that are:

• Well-led: Area Managers feel supported, have the resources they need, and are equipped to lead their teams effectively.
• Well-staffed: Markets have the leadership and instructor capacity needed to operate smoothly, including during staffing transitions.
• Partner-focused: School and community partners receive strong support and are positioned for long-term relationships.
• Operationally strong: Systems and processes are organized, consistent, and scalable.
• Growing: Markets are supported in meeting business goals and pursuing new opportunities.

Ideal Candidate

The ideal candidate is an organized, resourceful, people-focused leader who:

• Has a passion for education and children's programs.
• Builds strong relationships and enjoys coaching, supporting, and developing others.
• Is an excellent project manager who can turn ideas and priorities into action.
• Is strategic and business-minded but equally comfortable handling hands-on tasks.
• Is proactive, adaptable, and quick to identify where help is needed.
• Can manage multiple markets, projects, and competing priorities without requiring constant direction.
• Is comfortable navigating challenges, solving problems, and making thoughtful recommendations.
• Enjoys working behind the scenes to help leaders and teams succeed.
• Is professional, dependable, responsive, and consistently punctual.
• Is interested in growing with the company over multiple years.