Chief of Staff - Product Management - Fintech

Summary:

The Chief of Staff is the connective layer across Product's 6 pillars - Core Broking, Design, Growth, Wealth/MF/Fixed Income, PostTrade, and Self-Service - translating Vision 2031 strategy into a coordinated operating cadence, a single metrics view, and a consistent narrative for leadership. This is a working partner role: owning the planning calendar, chasing decisions to closure, and giving the Head of Product early visibility into risk - freeing his time for judgment calls and external stakeholders rather than process coordination.

Key Responsibilities:

- Strategy and narrative: Consolidate roadmaps across all 6 pillars; translate Vision 2031 themes into quarterly OKRs; own the Head of Product's executive narrative.

- Operating rhythm: Run the planning calendar (weekly/monthly/quarterly cadences); track decisions and owners to closure, including the KCP.

- Cross-functional coordination: Primary coordination point with the Corporate President's office, Technology, Compliance, and Marketing - especially post the Oct 2026 Kotak Neo rebrand; manages seams like shared instrumentation.

- Metrics and insight: Stand up a single north-star dashboard across pillars (OPC, Activation, AUM, MTF health, CSAT); spot patterns before they become surprises.

- Special projects: Lead time-bound cross-pillar initiatives directly for the Head of Product; support org design, succession, and talent reviews across the 6 pillars.

Candidate Profile:

- 8 - 12 years in strategy consulting, product/business operations, or a prior Chief of Staff / BizOps role - ideally in fintech, broking, or wealth management.

- Strong structured-thinking and written communication; comfortable driving decisions without formal authority over peers.

- Working fluency with product/business metrics (funnels, cohorts, unit economics); high discretion and judgment.

- Comfortable with a multi-city rhythm - Mumbai-based (Kalina, BKC, Goregaon, Thane) with periodic travel to Bengaluru.