Chief Operating Officer

Chief Operating Officer (COO)

Location

Albuquerque, NM | On-Site | Full-Time
This position is not eligible for remote or hybrid work.

About APIC

At APIC Solutions, we’re building better solutions for tomorrow and a team that makes them possible.
From electrical construction and low-voltage infrastructure to integrated security and life safety systems, our work helps organizations operate safely and effectively. We serve industries including healthcare, education, government, data centers, gaming, corrections and new construction, bringing technical expertise and practical problem-solving to every project.

Behind every solution are people who take pride in their craft. Whether you work in the field, manage projects, or support our operations, your contributions matter. We value teamwork, initiative, and a commitment to doing the job with excellence, and we’re looking for people who want to grow with us.

Join APIC Solutions and help build what comes next

Job Summary

APIC Solutions is seeking a Chief Operating Officer to provide executive leadership and operational accountability across all divisions and offices, with direct oversight of Electrical, Low Voltage, and Special Systems operations. The COO will partner closely with the President to execute company strategy, strengthen performance across our multi-state offices, and scale the business while protecting profitability, consistency, and customer satisfaction. This is a senior role for an operator who can lead regional managers and project teams, and who turns data into clear accountability.

What You’ll Do

• Direct and optimize operational performance for Arizona, New Mexico, El Paso, and Oklahoma operations
• Lead, mentor, and develop regional managers, project managers, estimating teams, and operational leadership staff
• Build and maintain operational KPIs, scorecards, reporting systems, and accountability metrics across all offices and departments
• Deliver detailed monthly operational and performance reports to the President covering estimating productivity, awarded work, backlog, profitability, labor performance, and departmental production
• Lead operational meetings, forecasting reviews, project performance reviews, and cost-to-complete meetings
• Identify project overruns, cost exposures, labor inefficiencies, and scheduling risks, and escalate critical issues to the President
• Align estimating strategy with field execution to improve profitability, manpower planning, scheduling, and project performance
• Oversee operational planning and execution for electrical, low voltage, and special systems projects across multiple states
• Develop and implement operational procedures, workflows, and SOPs to improve efficiency and consistency
• Partner with executive leadership on strategic goals, budgets, forecasting models, and growth initiatives
• Evaluate operational trends, financial performance, and manpower utilization to improve company performance
• Support company expansion, branch performance optimization, and long-term operational scalability
• Ensure compliance with company standards, safety requirements, contract obligations, and customer expectations
• Lead project escalations, conflict resolution, and customer relations efforts
• Participate in staffing, budgeting, and operational planning with executive leadership
• Perform other related duties as assigned

What You Will Need to Succeed

Required Qualifications

• 10+ years of experience in executive operations, construction management, or senior leadership within the electrical, low voltage, or construction industry
• Proven leadership experience managing multiple offices, departments, and operational teams
• Strong understanding of multi-state construction operations, estimating, project management, manpower planning, and operational forecasting
• Strong financial acumen, including analyzing budgets, profitability, forecasting, labor productivity, and operational KPIs
• Experience leading operational meetings, cost-to-complete reviews, and executive performance reporting
• Excellent leadership, communication, organizational, and decision-making skills
• Strong problem-solving, conflict-resolution, negotiation, and relationship management skills
• Advanced proficiency with Microsoft Office, project management software, and construction management systems

Preferred Qualifications

• Bachelor’s degree in Business Administration, Construction Management, Engineering, or a related field
• MBA or advanced leadership/operations management education

Knowledge, Skills, and Abilities

• Ability to work effectively in a fast-paced, high-growth environment
• Ability to establish accountability and drive operational execution across departments and geographic regions
• Strong time-management and prioritization abilities
• Ability to maintain confidentiality, professionalism, and integrity at all times
• Ability to build strong working relationships with employees, customers, vendors, and executive leadership

Physical Requirements

• Ability to work primarily in an office environment, sitting for prolonged periods at a workstation
• Ability to use a computer, keyboard, and phone for extended periods
• Ability to occasionally lift or move standard office materials, up to 25 pounds
• Ability to travel to APIC offices and project sites across multiple states as needed