Chief Operating Officer

Function: Oversees Club operations and programs with primary concern for program development and implementation; staff development; supervision of assigned staff; facilities; technology; transportation; and budget management.

PRIMARY RESPONSIBILITIES AND ACTIVITIES: (not all-inclusive)

• Leadership: Oversees the implementation and delivery of operations, programs, services and activities that facilitate achievement of Youth Development Outcomes.
• Strategic Planning: Oversees the identification and evaluation of opportunities to improve program effectiveness based on participation and achievement of stated goals; recommends modifications to improve program performance, as appropriate.
• Board Development: Supports Board Committees, as assigned. Co-leads the Board led Safety Committee.
• Resource Management: In conjunction with the Director of Finance, coordinates agency budget development; monitors and explains variances in revenues and expenditures.
• Manages administrative and operational processes, overseeing the maintenance and repair of buildings, equipment, and other facilities.
• Manages performance of assigned staff in achieving goals, providing technical assistance in program design, development, community relations and program operations.
• In conjunction with Human Resources Director, Organizational Trainer and CEO, plans and implements a staff development and training program.
• Partnership Development: Develops collaborative partnerships with other youth serving organizations, members, parents, families and community organizations, in conjunction with the Volunteer and Community Relations Manager.
• Marketing and Public Relations: Participates in activities to maintain good public relations for Club programs, services and activities.
• Identifies, establishes and participates in activities to maintain good public relations of Club programs, services, fund raising and other activities.
• Risk Management: Oversees insurance requirements/compliance expectations. Identifies potential risks that could impede the reputation, safety, security, or mission of the organization with strategies to minimize impact.

Additional Responsibilities:

• May assist in the administration of restricted programs by overseeing program operations at each location; ensure the completion of required reports; and preparation of any required interagency reports.
• Supervision: Club Directors, Transportation, Facilities and Technology.
• Relationships
• Internal: Maintain close daily contact with assigned Directors and other staff to provide technical assistance in matters of programming and operations; interacts regularly with President and as assigned with Board Committee members.
• External: Maintain contact with eternal community groups, schools and others to assist in resolving problems and to publicize Club activities/events.