Chief Operating Officer (COO)
Tatweer Holding Chief Operating Officer (COO)
We are seeking an experienced and results-driven Chief
Operating Officer (COO) to lead and optimize the company’s end-to-end
operations. The ideal candidate will have a strong background in automotive
e-commerce platforms and marketplace models, with the ability to scale
operations, enhance user experience, and build efficient operational processes.
This role will oversee daily operations, vendor management, logistics, customer
journey, cross-functional alignment, as well as drive business development and
sales targets to ensure sustainable growth and operational excellence.
Responsibilities:
Responsibilities:
- Oversee and manage all day-to-day
operations of the platform
- Build and optimize operational
processes across supply and demand sides
- Manage relationships with car
dealers, suppliers, and partners
- Ensure smooth onboarding and
performance of vendors on the platform
- Collaborate with the tech team to
improve platform functionality and user experience
- Develop and execute operational and
sales strategies to support growth and achieve sales targets
- Enhance customer journey from
browsing to purchase, ensuring high satisfaction and retention rates
- Ensure operational scalability as the
business grows and markets expand
- Lead, build, and manage the
operations team, providing mentorship and guidance
- Coordinate between departments
(marketing, sales, product, finance) to ensure alignment with business goals
- Set, track, and achieve sales targets
for business development and sales teams, ensuring the company's products reach
the target audience
- Identify, track, and solve
operational bottlenecks to improve the overall performance
- Ensure continuous business
development by identifying new growth opportunities, forging strategic
partnerships, and optimizing revenue generation.
Requirements
- 8+ years of experience in
operations, preferably in automotive e-commerce or marketplaces.
- Bachelor’s
degree in Business, Operations, or related field (MBA is a plus)
- Proven
experience managing end-to-end operations in a digital platform
- Previous
experience in the automotive industry (cars marketplace, dealerships, or
similar) is a must
- Experience
in scaling startups or digital platforms is a strong plus
- Strong
understanding of logistics, supply chain, and vendor onboarding
- Experience
working with cross-functional teams (tech, marketing, sales)
- Arabic
speaker is required.
- Experience with sales
forecasting, quota setting, and driving sales targets is essential.