Chief Operating Officer
Lead a Mission. Build the Future. Change Lives.
You thrive at turning vision into action.
You know how to build strong teams, create operational excellence, and deliver measurable results. You're equally comfortable analyzing data, coaching leaders, solving complex challenges, and representing an organization in the community.
If you're looking for a role where your leadership directly impacts the lives of thousands of girls and families, this may be the opportunity you've been waiting for.
As our Chief Operating Officer (COO), you'll serve as a key member of the Executive Leadership Team, working alongside the CEO to shape strategy, drive organizational growth, and ensure exceptional experiences for girls, volunteers, caregivers, staff, and community partners across our region.
This is more than an operations role. It's a chance to influence the future of leadership development for the next generation.
What You'll Do
As COO, you'll oversee the operational functions that bring our mission to life, including:
- Community Engagement
- Programs
- Outdoor Programs
- Customer Care
You'll:
- Partner with the CEO to develop and execute organizational strategy.
- Lead annual operational planning to support sustainable membership growth and retention.
- Use market data, demographic trends, and community insights to identify opportunities and guide decision-making.
- Ensure programs and delivery systems meet the evolving needs of girls, volunteers, caregivers, and communities.
- Lead, mentor, and develop high-performing leaders and teams.
- Direct planning, budgeting, performance management, and organizational effectiveness initiatives.
- Establish and strengthen partnerships with community organizations, educational institutions, and stakeholders.
- Champion innovation, continuous improvement, and operational excellence.
- Advance a culture of diversity, equity, inclusion, accessibility, and belonging through leadership, action, and accountability.
- Serve as an ambassador for Girl Scouting throughout the community.
What Success Looks Like
In this role, you will:
? Translate strategy into measurable outcomes
? Build strong, empowered teams
? Drive membership growth and engagement
? Improve operational effectiveness and customer experience
? Strengthen community partnerships and organizational visibility
? Create an environment where people and mission thrive together