Chief Operating Officer
Summary
The Chief Operating Officer (COO) is responsible for managing the daily operations of Maven Packaging across all Alabama and California facilities. Reporting directly to the CEO, the COO oversees production, department management, operational efficiency, and cost control to ensure company goals are met. This position is responsible for holding managers and supervisors accountable for performance, maintaining consistent operating standards, improving productivity, and ensuring that resources are used effectively. The COO is expected to maintain an active presence in manufacturing operations, address issues promptly, and ensure all departments operate efficiently and meet established expectations.
Essential Duties and Responsibilities
- Direct daily operations across all Maven Packaging facilities in Alabama and California, ensuring production schedules, customer commitments, and business objectives are met.
- Oversee department managers and supervisors, establish performance expectations, and address leadership or operational deficiencies.
- Monitor production output, labor utilization, staffing, equipment usage, and material availability to maintain efficient operations.
- Manage operating expenses and departmental budgets within established financial limits, identifying opportunities to reduce costs and improve profitability.
- Make day-to-day operational decisions within assigned authority and consult with the CEO on significant business matters requiring approval.
- Exercise hiring, termination, and compensation approval authority within established company policies, approved pay structures, and financial limits.
- Work with Human Resources and department leadership on workforce planning, employee performance, staffing needs, and personnel issues.
- Ensure production, quality, shipping, and inventory functions coordinate effectively to meet customer requirements and delivery deadlines.
- Ensure department leaders follow company policies, operating procedures, quality requirements, and applicable safety regulations.
- Evaluate operational problems, determine appropriate corrective actions, and ensure identified issues are resolved.
- Review operational and financial reports to evaluate facility performance, identify concerns, and communicate significant results and recommendations to the CEO.
- Ensure consistent operating standards across all facilities while addressing location-specific business and compliance requirements.
- Perform other duties as assigned by the CEO.
Qualifications
- Demonstrated leadership experience in manufacturing, production, or operations management.
- Ability to manage multiple departments and hold managers accountable for results.
- Strong decision-making, problem-solving, organizational, and communication skills.
- Ability to evaluate operating costs, production performance, and financial information.
- Ability to manage competing priorities across multiple facilities.
- Ability to enforce company policies consistently and address performance issues directly.
Education and/or Experience
- Bachelor's degree in Business Administration, Operations Management, Manufacturing Management, or a related field preferred.
- Significant experience managing manufacturing or industrial operations required.
- Experience managing department leaders, production teams, budgets, and operational performance required.
- Equivalent combinations of education and relevant experience may be considered.
Certifications, License, Registrations
- Relevant operations management, manufacturing, or continuous improvement certifications preferred.
Supervisory Responsibilities
The COO directly oversees assigned department managers, supervisors, and operational leaders. Responsibilities include setting expectations, reviewing performance, addressing management deficiencies, approving personnel actions within established authority, and ensuring each department meets company objectives.
Language Skills
Ability to communicate clearly and professionally with executives, managers, employees, customers, and vendors. Ability to read and interpret business reports, operating procedures, and company policies.
Mathematical Skills
Ability to review budgets, labor costs, production reports, percentages, operating expenses, and other business performance measurements.
Reasoning Ability
Ability to identify operational problems, evaluate available information, make sound decisions, and implement corrective actions.
Physical Demands
The position requires regular movement throughout office, manufacturing, and warehouse environments. The employee must be able to communicate effectively, use standard office equipment, and conduct facility visits. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Work Environment
Work is performed in both office and manufacturing environments. Exposure to typical manufacturing conditions may include machinery, noise, dust, and temperature variations. Required personal protective equipment must be worn in designated areas. Travel between company facilities is required as business needs dictate.