Chief Operations Officer (COO) - Northcoast Behavioral Healthcare

Who We Are At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders. We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH. DBH Values: Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value Driven Innovative (Yes Before No) Strong Sense of Urgency Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued. The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team. What You'll Do The Chief Operations Officer (COO) at Northcoast Behavioral Healthcare serves as a strategic, forward‑thinking leader responsible for shaping and optimizing the hospital’s operational backbone. As a trusted partner to executive leadership, the COO directs, designs, and drives the full spectrum of NBH’s plant operations, including communications systems, property management, safety and health programs, facility engineering, and food services to ensure a safe, therapeutic, and resource‑efficient environment for patients, staff, and the community. Operational Leadership Oversees all plant operations, including communications, property management, safety and health programs, facility engineering, and food services. Creates and carries out plans and procedures to make sure all resources are used effectively. Reviews and approves equipment purchases and coordinates major spending for property management. Advises administrators on new equipment, communication needs, and other operational matters. Supervision and Staff Management Leads department managers and gives day‑to‑day direction to assigned staff. Handles hiring, discipline, performance issues, and training. Makes sure all supervised areas follow department policies, state and federal laws, and union agreements. Regulatory Compliance Ensures departments are fully prepared for surveys from CMS and The Joint Commission (TJC). Helps other departments get ready for inspections and develops policies and procedures that support compliance. Capital Planning and Facility Development Leads capital planning, including bed capacity projections, unit placement, and improvements to the therapeutic environment. Works with architects, planners, and maintenance teams on construction, repairs, and major improvements. Develops building configuration plans, manages equipment procurement, and oversees building closures while ensuring all patient standards and regulations are met. Strategic Planning and Coordination Coordinates the development, implementation, and monitoring of the hospital’s operational plan. Serves as a member of the NBH Hospital Executive Committee (HEC). Represents the hospital in meetings with federal, state, and local officials on capital planning and related topics. The COO plays a major role in ensuring the hospital environment supports high‑quality patient care, staff safety, and strong operational performance. This leader helps guide NBH’s long‑term growth while maintaining compliance, efficiency, and a patient‑centered focus. Additional Information This is an hourly position and is exempt from the bargaining units , with a pay range of 16 on the E1 Exempt Pay Range Schedule . Normal working hours are Monday through Friday, 8:00am to 5:00pm (Flexible Schedule). This position is located at our Northcoast Behavioral Healthcare location, located at 1756 Sagamore Rd Northfield, Ohio 44067. Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter. Application Procedures To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly. Background Check Notice The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration. Rule 5122-7-21, “Background check on applicants,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health. If you require a reasonable accommodation for the application process, assessment /or interview, please contact Andrew Seifert, EEO/ADA Administrator at andrew.seifert@dbh.ohio.gov or 614-466-8884. All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.