Chief People Officer

AmeriCU Credit Union
Chief People Officer
Location: Rome, New York
Compensation: $184,815.61 to $246,420.81, with starting salary based on experience
Hybrid opportunity with three days per week onsite in Rome, New York

AmeriCU Credit Union is at an exciting inflection point. With more than $3 billion in assets, over 200,000 members, and a 75-year legacy of service across Central and Northern New York, we are growing — and we are building the organizational foundation to sustain that growth for decades to come.

To do that, we need an exceptional people leader.

We are searching for a Chief People Officer who will serve as a true strategic partner to our President and CEO, Chief Leadership Team, and Board of Directors - someone who doesn't just support the business but helps shape it. This is an opportunity to architect a program-based people strategy from the ground up, build the leadership pipeline that will carry AmeriCU into its next chapter, and leave a lasting mark on an organization that genuinely puts people first.

You are a strategic advisor who earns a seat at the table by asking the right questions, pushing back when it counts, and bringing a point of view grounded in both business reality and people expertise.

You are intellectually curious - you dig into the business, understand how it works, and connect people strategy to outcomes that drive real results. You challenge assumptions respectfully but directly. You listen deeply before you act and you understand that strong people strategy only works when it reflects how the business actually operates.

What You'll Do

• Design and lead a people strategy tied directly to AmeriCU's business plan - one that changes as the organization grows.
• Advise the President and CEO and regularly brief the Board on succession, workforce risks, and the people side of major decisions.
• Develop and lead the organization’s learning and training strategy by establishing role-based training plans and standards that build workforce capability, strengthen leadership readiness, and foster a culture of continuous learning and development across the organization.
• Build core talent infrastructure, including competency models, position design, and clearer paths for internal growth.
• Own succession planning across the organization and put development programs in place that build real bench strength.
• Lead compensation, benefits, and total rewards strategy with an eye on fairness, competitiveness, and performance.
• Use engagement data, manager capability, and retention insights to improve employee experience and results.
• Oversee HR operations, compliance, and thoughtful use of HR technology and AI tools that make the function stronger and more useful.

What You'll Bring:

• A proven record as a strategic advisor to a CEO and senior leadership team.
• Experience presenting to and advising a Board of Directors.
• Success building structured people programs from the ground up, including leadership pipelines and role architecture.
• Strong business and financial judgment, including comfort reading and interpreting a P&L.
• 10+ years of progressive HR leadership experience, including senior or executive-level responsibility.
• Background in financial services such as banking, insurance, fintech, or wealth management; credit union experience is helpful but not required.
• A bachelor's degree in HR, Business, or a related field; master’s degree and/or SPHR or SHRM-SCP certification a plus

Why AmeriCU?

AmeriCU's philosophy is simple: people helping people. That's not just how we serve our members — it's how we operate internally. Leadership here supports doing right by employees, and you'll have the resources and backing to make a real impact in this role.

We're proud to be recognized as one of the Best Companies to Work For in New York. Here's what that looks like in practice:

• Competitive pay and a generous 401(k) match
• Comprehensive benefits and tuition reimbursement
• Wellness programs and real work-life balance
• Leadership development and training programs
• A culture that celebrates its people - annual holiday party, summer picnic, and more

About AmeriCU Credit Union
Founded in 1950 at Griffiss Air Force Base in Rome, NY, AmeriCU is a member-owned credit union serving over 200,000 members across 24 locations in Central and Northern New York. We believe real connections matter — to our members and to our team. Learn more at www.americu.org.

AmeriCU is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.

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