Chief Product and Technology Officer

The Chief Information Officer (CIO) leads the Office of the Chief Information Officer (OCIO) organization and serves as the principal advisor to the Secretary of Transportation and DOT Operating Administrations on matters involving information technology (IT), information assurance - cybersecurity, privacy, and records management; portfolio management; IT infrastructure and operations; IT innovation and emerging technologies; enterprise date management; applications and digital solutions.

The Chief Product and Technology Officer (CPTO) serves as the Digital Factory lead, a key leader reporting to the Deputy Chief Information Officer and acting under the direction of the Department Chief Information Officer, drives the agency's adoption of agile digital practices. This organization works to quickly deliver high-quality digital products and services that not only help the agency achieve its mission but also provide a positive and effective experience for all users, whether internal or external to the agency. In addition, the CPTO: Creates and champions a product vision and roadmap for the digital factory that prioritizes the agency's mission needs and satisfaction of the agency's users, with a clear focus on delivering effective and delightful digital products. Identifies, assesses, and promotes the adoption of new technologies and trends that enable the creation of user-friendly and engaging digital products, providing clear roadmaps to deliver solutions that improve agency operations, the user experience and user satisfaction. Provides strong leadership and oversight for all stages of digital product development and delivery within the digital factory, embedding user-centered design principles and iterative feedback loops into the factory's ways of working. This includes the active implementation and refinement of frameworks like "Design for Delight" or similar methodologies. Promotes modern technologies, encourages teamwork and new ideas, and uses agile methods, alongside user-centered design frameworks, to make deliver digital products and services faster, more efficiently, and ultimately, satisfying customers. Serves as a technology expert, providing clear guidance on choosing technologies, solution architecture, system design, and implementation for digital products and services that inherently prioritize usability, accessibility for users of all abilities, and a positive user experience. Builds and maintains strong working relationships with program offices, mission and business stakeholders, building deep customer empathy and conducting rapid experiments with customers to show them how technology can make their work more effective and efficient.

CONDITIONS OF EMPLOYMENT: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance the organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. PROBATIONARY PERIOD: Complete a one-year SES probationary period (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. (see https://www.sss.gov/RegVer/wfRegistration.aspx) SECURITY CLEARANCE: You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. WRITING SAMPLE: A writing sample may be required. PRESENTATION: Applicants may be asked to prepare and present a presentation, provide a presentation on a scenario-based situation or a similar activity as a part of the applicant evaluation process. DRUG TEST: This is a drug testing position. You will be required to complete a drug test upon entry of this position and are subjected to at random drug testing.