Chief Product Owner, AI Servicing
Summary
Leads AI-powered digital customer experiences (chat, search, self-service) for Westpac, defining strategy and roadmaps to transform banking interactions using conversational AI and intelligent search.
Description Create your best future and join Westpac as our Chief Product Owner, Digital - AI Servicing. What’s the role? This is an opportunity to shape one of the most exciting frontiers in banking: how millions of customers interact with Westpac through AI-powered chat, search and self-service experiences. As Chief Product Owner, Digital - AI Servicing, you'll define the vision, strategy and roadmap for the experiences that help customers find answers, solve problems and get things done fast…