Child Watch Coordinator (M-F 7:45am-12pm, Occasional 4-8pm and Sat AM Shifts) - Mukwonago

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Prepare staff schedule, assuring sufficient staff coverage during hours of operation.
2. Maintain participant records and other documentation in accordance with department requirements.
3. Ensure customer accounts are kept up to date.
4. Develop positive relationships will the staff, members, participants, and children while providing motivational support and guidance.
5. Respond to member and participant needs. Handle complaints in a courteous, patient manner using problem solving techniques.
6. Ensure safety and cleanliness of the Child Watch area.
7. Uphold the core values of the YMCA when working with people within the YMCA facilities and community.
8. Work a variety of scheduled shifts, including evenings and weekends.
9. Other responsibilities as assigned.
   

Supervisory Responsibilities

Responsibilities include planning, assigning, and directing work, addressing, and resolving issues.