CHRO & CBO
Our Vision- To Enable Wow And Delightful Careers
Ethnus is a leading Emerging Technology training provider and has trained over 2 million students. Pioneering in employability enhancement and skill development since 2007, Ethnus provides training, certification, and placement support to its students in relevant industry-specific jobs. Ethnus has the honour of being the Cloud expert for Team India in the WorldSkills 2024 competition. We are the Authorized Training Partner of Amazon Web Services (AWS) for the Cloud Computing courses, EC Council for Cyber Security courses, and many more. Our company has been mentioned by Hon. Minister of Education in the Parliament (2019) for delivering high-quality training and mentoring to students. Over 800 higher education institutions around the country trust our services to enhance and build the employability of their students.
Role Overview
We are looking for an experienced CHRO & CBO to lead Ethnus's overall Human Resources function and simultaneously build and scale the Staffing & Workforce Development business as a profitable and sustainable business vertical.
The role combines enterprise HR leadership, people strategy, organizational development, business development, P&L management, strategic client acquisition and workforce solutions.
The ideal candidate will be a strong people leader with proven experience in HR leadership and building/scaling staffing, workforce solutions or HR services businesses.
Key Responsibilities
1. Chief Human Resources Officer – Enterprise HR
Develop and execute the overall HR strategy aligned with Ethnus's business objectives and growth plans.
Lead Talent Acquisition, HR Operations, Payroll, Compliance, Performance Management, Employee Engagement and HR Technology.
Drive workforce planning, organizational structure and leadership development.
Build a high-performance, high-trust and values-driven culture.
Lead compensation, performance-linked incentives and HR budgeting.
Ensure compliance with applicable labour and employment laws.
Drive HR digitization, automation and HRMS/ATS adoption.
Develop HR dashboards and people analytics for management decision-making.
Advise Founders and senior leadership on people, culture and organizational effectiveness.
Build a strong and scalable HR team and leadership pipeline.
2. Chief Business Officer – Staffing & Workforce Development
Own the complete P&L of the Staffing & Workforce Development business.
Develop the business strategy, annual operating plan, revenue targets and profitability targets.
Build and scale the staffing business across manufacturing, e-commerce, retail, hospitality, logistics and corporate sectors.
Lead strategic client acquisition and build relationships with CXOs, CHROs, business heads and procurement leaders.
Negotiate and close large staffing mandates, MSAs, MOUs and strategic partnerships.
Own pricing, mark-ups, commercial structures, margins and account profitability.
Build and lead teams across business development, recruitment, workforce operations, compliance and client management.
Establish scalable processes for recruitment, deployment, attendance, payroll, billing and workforce management.
Introduce HRMS, CRM, ATS, payroll and workforce management technology.
Drive client retention, account growth and diversification of the business.
Identify new sectors, geographies and service offerings such as RPO and payroll outsourcing.
Build a strong second line of leadership and ensure the business is scalable and not dependent on individuals.
Key Performance Indicators
HR effectiveness and employee retention
Talent acquisition and quality of hire
HR cost and workforce productivity
Employee engagement and organizational effectiveness
Statutory and HR compliance
Staffing revenue and profitability
P&L / EBITDA performance
New client acquisition
Strategic account growth and retention
Deployed workforce and fulfilment TAT
Account-level margins
Workforce compliance
Leadership and team development
Requirements
18–25 years of progressive experience in HR, staffing, workforce solutions, HR services or related sectors.
7+ years of experience in senior leadership / CXO / P&L roles.
Proven experience leading an enterprise HR function.
Strong experience in building or scaling a staffing, workforce solutions, RPO or HR services business.
Demonstrated P&L ownership and business development experience.
Strong CXO-level client network and strategic sales capability.
Strong knowledge of staffing operations, payroll and labour law compliance.
Experience with HRMS, ATS, CRM, payroll or workforce management systems.
Strong financial and commercial acumen.
Proven ability to build and lead high-performing teams.
Experience in a fast-growing organization, MSME, education, training, staffing or service business is preferred.
Key Competencies
Strategic Leadership
Business & P&L Acumen
HR & Organizational Leadership
Business Development
Client Relationship Management
Talent & Leadership Development
Workforce Management
Labour Law & Compliance
Financial Planning & Budgeting
Technology & HR Analytics
Change Management
High Ownership & Execution
Benefits
Health insurance coverage for self and dependents
Company-provided SIM card
Partnerships with leading brands such as Google, Zoho, MMT Mybiz and more
Attractive performance-linked variable pay
Tenure-based bonus
Opportunity to build and lead a strategic business vertical