Chubb Life HK - Assistant Manager, Policyowners Service
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fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/CX Chubb Life HK - Assistant Manager, Policyowners Service
- Process policy alternations according to policyowners' instructions within the time frame predefined by the company
- Support / assist in ad hoc project(s), if assigned, including preparation of user requirement and test plan, conducting user-acceptance test (UAT), etc.
- Assist in daily operation monitoring and quality assurance checking
- Handle enquiries from distributors and internal departments
- Handle group life administration matters such as member movement and renewal arrangement
- University graduate preferred
- 4-5 years working experience in financial or insurance industries, with group life experience as an advantage
- Proficiency in written English and Chinese
- Computer literate with hands-on experience in pc applications such as MS Office and Chinese word processing