Church Engagement Administrative Coordinator

Convoy of Hope considers all team members to be ministers of the Gospel. Employment at Convoy of Hope is viewed as a calling from God to serve others through our faith and core values. As part of this calling, team members may be asked to pray with or provide spiritual care to fellow employees, donors, guests, or others we serve. Every team member is expected to model Christ-like character and to integrate their faith into their work and interactions.

Ministry Function:

The Church Engagement Administrative Coordinator supports the ministry of Convoy of Hope by providing administrative and operational support to the Church Engagement team. This position helps keep a growing program organized and effective through accurate reporting, coordinating logistics, and consistent partner communication. The role requires a self-starter who enjoys sustained, detail-intensive work and takes ownership of following responsibilities to completion.

Essential Duties and Responsibilities:

1. Works within Monday.com to help organize and scale team efforts as programming expands.
2. Maintains accurate program records and administrative systems to support effective planning and coordination.
3. Supports clear, timely communication with church partners, HUB leaders, and internal teams.
4. Assists with onboarding and coordinating participating churches and partners.
5. Tracks program readiness, deadlines, and outstanding needs, ensuring consistent follow-up.
6. Assists with coordinating food shipments and distribution logistics.
7. Assists with the ordering, tracking, and availability of program inventory and resources.
8. Maintains required partner and event documentation.
9. Helps develop and maintain program materials, instructions, and communication resources.
10. Coordinates promotional needs with appropriate internal teams.
11. Collects and organizes program reports, data, and stories for internal and partner communication.
12. Identifies administrative challenges and recommends improvements as the program grows.
13. Handles sensitive information with discretion and follows program privacy and safeguarding requirements.
14. Fulfills all other duties as assigned.

Required Knowledge, Skills, and Abilities:

1. One year experience in administrative work is required. A bachelor’s degree in a related field is preferred; a high-school diploma or equivalent is required.
2. Demonstrates tenacity and initiative, independently identifying next steps, overcoming obstacles, and following responsibilities through to completion with limited supervision.
3. Finds satisfaction in sustained, detail-intensive administrative work and enjoys maintaining accurate, organized systems through both routine tasks and complex projects.
4. Exhibits strong organizational and time-management skills, with the ability to manage multiple priorities and maintain accuracy during high-volume seasons.
5. Demonstrates clear, professional written and verbal communication, effective collaboration, and discretion when handling sensitive information.
6. Possesses proficiency with spreadsheets and digital administrative tools, with the ability to work within Monday.com, Salesforce, and other organizational systems. Relevant administrative, nonprofit, school, logistics, or community partnership experience is preferred.
7. Exhibits strong Mac or PC proficiency and working knowledge of Google Workspace and Microsoft Office, with the ability to quickly learn other COH systems as needed.
8. Possesses the ability to maintain strict confidentiality and appropriately handle sensitive information with discretion.

Organizational Values & Ministry Participation Requirements:

1. As a Christian organization, Convoy of Hope believes it is critical that team members embrace the organization's religious purposes for which it exists and not only agree with its Statement of Faith but demonstrate it in their lives on an ongoing basis.
2. Demonstrates cultural awareness, humility and an ability to learn from international colleagues to strengthen global collaboration.
3. All team members are expected to contribute to the successful coordination and delivery of major organizational events (IWD, etc), working cooperatively across working groups as needed.
4. Attends and actively participates in COH At Home Week meetings and activities as a required responsibility to the organization and fellow team members.
5. Serves as an advocate for the ministry, striving to nurture, broaden, and develop financial and other resource opportunities to support and expand organizational and program ministry.
6. Positively represents the ministry of Convoy of Hope, including its mission statement and core values, to all outside constituencies.

Supervisory Responsibilities:

This position may have direct supervisory responsibilities of volunteers.