CIO Relationship Manager
CIO
Relationship Management
● Personally
manage the Tier 1 CIO list (top 50 CIOs globally) — minimum one meaningful
touchpoint per CIO every 6 weeks
● Build
genuine relationships — understand each CIO's business priorities, current
technology challenges, career stage, and professional interests
● Maintain
CIO intelligence briefs in Zoho CRM — update after every interaction with
conversation notes, priorities discussed, and next action
● Facilitate
introductions between CIOs and relevant technology vendors when appropriate —
positioning GEC as a trusted knowledge broker
● Identify
opportunities to feature CIOs as speakers, panellists, or contributors across
GEC platforms (events, Newswire, CXO Wire series)
CIO
200 Programme Oversight
● Oversee
the CIO 200 Programme — 200 verified CIO profiles across 50 countries — built
and managed by the Research Analyst
● Review
and approve the quarterly CIO persona refresh; ensure tier classifications
(Tier 1/2/3) remain accurate
● Design
and approve the personalised outreach messaging framework used by Outreach
Executives for Tier 2 and Tier 3 CIOs
● Handle
all inbound responses from any CIO outreach — no CIO response is handled by an
Outreach Executive without CIO Rel. Mgr review
Event
Pipeline — CIO Acquisition
● Lead
the CIO acquisition strategy for all GEC events — Global CIO Forum summits,
regional roundtables, bespoke tech shows
● Personally
send event invitations to all Tier 1 CIOs for every relevant event —
personalised, not templated
● Brief
the Event Pipeline Executive on target delegate profiles for each event; review
invitation messaging before it goes to Tier 2/3 CIOs
● Manage
VIP CIO experience at events — coordinate with Dubai Events team on seating,
agenda, networking facilitation
Requirements
Must-Have
● 5–7 years of experience in B2B relationship management, enterprise account
management, or C-level engagement
● Demonstrated
experience engaging with senior technology executives (CIOs, CTOs, VPs of IT)
in a professional context
● Outstanding
communication skills — written and spoken English at a near-native professional
level
● Emotionally
intelligent — able to read a conversation, know when to push and when to listen
● Experience
with CRM systems for relationship tracking (Zoho, Salesforce, or similar)
● Comfortable
with LinkedIn as a professional networking and outreach tool
Strongly
Preferred
● Background
in B2B technology media, IT services, management consulting, or enterprise
technology sales
● Experience
working with multinational or Middle East-based organisations
● Knowledge
of enterprise technology landscape — cloud, cybersecurity, AI, digital
transformation terminology
● Experience
using VoIP telephony platforms for international calling