Cisco UCM / AV / VoIP Support Engineer

• Cisco UCM / CUCM administration & support
• Cisco Video Conferencing, Webex Room devices & codecs
• Webex Cloud, Zoom & Microsoft Teams
• SIP, H.323 & video conferencing protocols
• Conference room / collaboration technology support
• Incident & Change Management
• Networking fundamentals: TCP/IP, DNS, DHCP, QoS & VLANs
• Experience with VC technology refresh / implementation projects

Good to have: CCNA / CCNP