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CJA Technical Consultant

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Summary

Designs, configures, and supports Adobe Customer Journey Analytics (CJA) solutions: setting up CJA connections, data views, components, and Workspace dashboards on top of Adobe Experience Platform. Day-to-day involves data ingestion, XDM schema work, validation, and troubleshooting. Core tech: CJA, AEP, XDM, Adobe Analytics, SQL.

Job Summary

We are looking for a CJA Technical Consultant with strong experience in Adobe Customer Journey Analytics (CJA) to design, configure, implement, and support analytics solutions. The candidate should have hands-on experience with Adobe Experience Platform, data ingestion, datasets, data views, connections, and reporting.

Key Responsibilities

  • Implement and configure Adobe Customer Journey Analytics (CJA) solutions based on business and analytics requirements.
  • Configure CJA Connections, Data Views, Components, Metrics, Dimensions, and Filters.
  • Work with Adobe Experience Platform (AEP) datasets and schemas.
  • Understand and work with XDM schemas and customer/event data.
  • Configure data ingestion from different sources into Adobe Experience Platform.
  • Perform data validation, troubleshooting, and reconciliation between source systems and CJA.
  • Create and maintain CJA Workspace projects and analytics dashboards.
  • Work with Adobe Analytics, AEP, and other Adobe Experience Cloud solutions where required.
  • Collaborate with business analysts, data engineers, architects, and marketing teams to translate requirements into technical solutions.
  • Troubleshoot data, configuration, and reporting issues.
  • Prepare technical documentation, implementation guides, and solution designs.

Mandatory Skills

  • Adobe Customer Journey Analytics (CJA)
  • Adobe Experience Platform (AEP)
  • XDM / Experience Data Model
  • CJA Connections & Data Views
  • CJA Workspace
  • Data ingestion and validation
  • Adobe Analytics
  • SQL / data analysis
  • Strong understanding of customer journey and event-based analytics

Good to Have

  • Adobe Experience Platform Web SDK
  • Adobe Analytics Implementation
  • Adobe Tags / Launch
  • AEP Data Collection
  • RTCDP
  • AEP Query Service
  • JavaScript
  • API / REST integration knowledge

Skills

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