CJA Technical Consultant
Summary
Designs, configures, and supports Adobe Customer Journey Analytics (CJA) solutions: setting up CJA connections, data views, components, and Workspace dashboards on top of Adobe Experience Platform. Day-to-day involves data ingestion, XDM schema work, validation, and troubleshooting. Core tech: CJA, AEP, XDM, Adobe Analytics, SQL.
Job Summary
We are looking for a CJA Technical Consultant with strong experience in Adobe Customer Journey Analytics (CJA) to design, configure, implement, and support analytics solutions. The candidate should have hands-on experience with Adobe Experience Platform, data ingestion, datasets, data views, connections, and reporting.
Key Responsibilities
- Implement and configure Adobe Customer Journey Analytics (CJA) solutions based on business and analytics requirements.
- Configure CJA Connections, Data Views, Components, Metrics, Dimensions, and Filters.
- Work with Adobe Experience Platform (AEP) datasets and schemas.
- Understand and work with XDM schemas and customer/event data.
- Configure data ingestion from different sources into Adobe Experience Platform.
- Perform data validation, troubleshooting, and reconciliation between source systems and CJA.
- Create and maintain CJA Workspace projects and analytics dashboards.
- Work with Adobe Analytics, AEP, and other Adobe Experience Cloud solutions where required.
- Collaborate with business analysts, data engineers, architects, and marketing teams to translate requirements into technical solutions.
- Troubleshoot data, configuration, and reporting issues.
- Prepare technical documentation, implementation guides, and solution designs.
Mandatory Skills
- Adobe Customer Journey Analytics (CJA)
- Adobe Experience Platform (AEP)
- XDM / Experience Data Model
- CJA Connections & Data Views
- CJA Workspace
- Data ingestion and validation
- Adobe Analytics
- SQL / data analysis
- Strong understanding of customer journey and event-based analytics
Good to Have
- Adobe Experience Platform Web SDK
- Adobe Analytics Implementation
- Adobe Tags / Launch
- AEP Data Collection
- RTCDP
- AEP Query Service
- JavaScript
- API / REST integration knowledge