Claims Adjuster- Frontline

Duties:

· Investigate losses to determine cause, scope, and extent of damages and/or liability.

· Interpret the insurance policy and determine if coverage is afforded.

· Interpret the traffic laws according to the state, city where accident took place and determine if insured contributed to the accident.

· Offer customer service to both our internal and external customer.

· Explore, analyze and evaluate information

· Guide customer through the claims process.

· Handle conflict resolution

· Review estimates/damages being claimed

· Identify potential fraud indicators

· Secure statements, identify exposures, and reserve accordingly.

· Other duties as assigned by management or as needed.

Qualifications/Requirements

Skills:

· Meet state licensing requirements

· Be able to work flexible hours

· Have the ability to work independently

Education/Training/Experience

· High School diploma

· We do provide training an preparation for state licensing

· Previous experience in customer service or in the insurance industry a plus!