Claims Adjuster, Litigation

The Litigation Adjuster is an advanced-level position responsible for managing and resolving moderate to highly complex, high-exposure litigated claims involving commercial auto claims. This role requires expertise in evaluating claims strategy, directing litigation in collaboration with defense counsel, developing claim resolution and desk management.

The ability to manage a challenging caseload with minimal supervision, exercise sound judgment, and deliver quality outcomes is critical to success in this role. This position will work closely with defense attorneys, medical providers, and internal stakeholders to ensure efficient and fair claim handling.

RESPONSIBILITIES

• Manage caseload of complex, high-exposure litigated claims across multiple jurisdictions.
• Proficiently and proactively handle the claim file through various phases of litigation.
• Properly document claims files.
• Review police reports, legal and medical bills, etc.
• Set Reserves and draft Reservation of Rights letters
• Directs defense counsel’s strategies, works with counsel to acquire appropriate paper discovery, determine necessary depositions, and retains experts.
• Works with defense counsel on high exposure and/or claims in litigation to achieve favorable outcomes.
• Monitors defense counsel’s compliance with the Company’s Litigation guidelines.
• Investigates any coverage issues and work towards a resolve.
• Participate in mediations and settlement conferences.
• Confidently negotiate claims to fairly resolve pending inventory
• Responding to all demands timely.