Claims Adjuster

SSA Marine is seeking a motivated Claims Adjuster to investigate, evaluate, negotiate, and resolve third-party claims arising from marine terminal, cruise, rail, and intermodal operations, including cargo, property damage, and bodily injury matters. This position will work closely with operations, safety, legal counsel, insurance carriers, and third parties to protect the company’s interests and support timely claim resolution.

We are seeking a strong investigator and communicator with excellent writing, analytical, and negotiation skills. Marine industry experience is not required; candidates with insurance, risk management, legal, law enforcement, transportation, logistics, or claims experience are encouraged to apply.

• Conduct thorough investigations of property damage, cargo, bodily injury, vehicle, and general liability claims.
• Gather and analyze evidence including photographs, witness statements, contracts, invoices, repair estimates, incident reports, and other supporting documentation.
• Determine liability, evaluate damages, and develop resolution strategies.
• Establish and maintain claim reserves with an effective documentation system.
• Prepare professional claim summaries, correspondence, settlement recommendations, and reports.
• Negotiate settlements with claimants, attorneys, insurance carriers, brokers, customers, and vendors.
• Maintain accurate claim files, reserve recommendations, and claim documentation.
• Coordinate with operational personnel to ensure timely incident investigations and evidence preservation.
• Assist with litigation management, subrogation recovery efforts, and insurance reporting.
• Identify claim trends and recommend loss prevention opportunities.
• Travel occasionally to conduct investigations, attend meetings, or support operational locations.
• Respond to accidents and incidents in-person as needed.
• Other duties as assigned.