Claims Analyst- Real Estate or Construction Vertical, Tampa or Charlotte
The successful candidate will have\:
Construction/multi-discipline claims industry knowledge and contacts
An eagerness and enthusiasm to learn and be a part of the Risk Services Claim Practice
Strong interpersonal skills and ability to communicate effectively and professionally, both verbally and in writing
An ability to excel at multi-tasking, adapting to change and working on tight deadlines to meet our clients’ needs
An ability to manage time, prioritize and ensure that deadlines are met without compromising quality
Willingness and ability to expand knowledge and effectiveness in the commercial insurance industry by successful completion of extended classes and workshops related to insurance
Core Responsibilities\:
Responsible for providing claim advice to clients including evaluating coverage for loss scenarios, advocating for coverage including authoring responses to adverse coverage positions & advising clients and internal teams on coverage issues
Evaluate claim processes and author solutions for improvement. This includes negotiating best in class claim handling procedures with insurers and third-party claim administrators.
Participate in formal presentations to prospective and current clients. Examples are Claim Strategy Meetings, Claim Service Capabilities Presentations & Claim Kick-off Meetings.
Development of Claims Reporting Procedures for external clients
Developing and maintaining agreed upon external Client Service Plans
Ensure that Lockton policies, procedures and standards are followed
Deliver customer service as directed
Attend Construction Practice meetings, Risk Control Service meetings, educational workshops, and industry and trade meetings