Claims Handler - Fixed Term Contract
Summary
Processes infant approval claims in a structured legal support role, handling case documentation, reserves, and compliance using Microsoft Office tools.
Infant Approval Claims Handler
📍 Manchester City Centre
🗓 Start Date: Friday 2 October 2026
📄 Fixed-Term Contract: 9 Months (with potential extension to 12 months)
Looking to build your legal career with a friendly and supportive team?
We're on the lookout for an Infant Approval Handler to join our team in Manchester City Centre on a fixed-term basis.
You don't need a legal background for this role. We're much more interested in finding someone who enjoys working in a structured environment, has great attention to detail, and is confident managing tasks and deadlines. The role is based around reviewing information, updating records, preparing documents, and ensuring important processes are followed accurately.
What you'll be doing
- Managing a caseload of litigated Infant Approval matters from instruction through to resolution
- Reviewing new instructions, setting reserves and developing case strategies
- Identifying and addressing technical issues within files
- Assessing and valuing damages and supporting settlement negotiations
- Drafting court documentation and filing Acknowledgements of Service
- Updating reserves as evidence is received
- Maintaining accurate case records and meeting agreed performance targets
- Assisting with court order diary management when required
- Ensuring compliance with client guidelines and legal procedures
What we're looking for
✔ Previous experience in an office, administration, customer service, or process-driven environment
✔ Strong organisation and attention to detail
✔ Comfortable using Microsoft Office, including Outlook, Word and Excel
✔ Ability to follow processes and work to deadlines
✔ A positive attitude and willingness to learn
✔ Strong communication skills and a team-focused approach.
✔ Previous experience in an office, administration, customer service, or process-driven environment
✔ Strong organisation and attention to detail
✔ Comfortable using Microsoft Office, including Outlook, Word and Excel
✔ Ability to follow processes and work to deadlines
✔ A positive attitude and willingness to learn
✔ Strong communication skills and a team-focused approach.
Why join us?
You'll be joining a friendly and supportive team where you'll receive training, gain valuable professional experience, and have the opportunity to develop new skills in a well-established business. We value people who are eager to learn, take pride in their work, and enjoy working collaboratively with others.
Interested?
If you're organised, eager to learn, and enjoy working in a structured environment, apply today, we'd love to hear from you.
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation