Claims Manager

OMS National Insurance Company (OMSNIC) is a nationally recognized medical professional liability insurer dedicated exclusively to protecting oral and maxillofacial surgeons and dental specialists. Our mission is clear and purposeful: to serve as trusted advocates for highly skilled professionals when it matters most.

We are seeking an experienced medical professional liability claims leader to join OMSNIC as Claims Manager. Reporting to the Director of Claims, you will lead and develop a team of skilled Claims Analysts. This position offers a hybrid schedule, giving you the flexibility to balance focused work from home with in-person collaboration with your team.

As Claims Manager, you will set the standard for how claims are handled, oversee high-severity matters, and develop a team of skilled claims professionals. Because OMSNIC focuses on one specialty, your work directly affects the surgeons we protect and is visible to senior leadership.

Essential Duties and Responsibilities:

Claims and department oversight

• Oversee the development, integration and implementation of departmental objectives
• Oversee the investigation, evaluation and resolution of medical professional liability claims
• Identify potential high-severity claims and provide active oversight
• Analyze and oversee resolution of coverage issues for team members
• Audit claim files to ensure best practices and technical and regulatory compliance
• Conduct monthly reserve meetings
• Apply expertise directly by managing occasional high-profile claims
• Provide timely reporting to the Director of Claims and present materials to the Board-level Claims Committee

Team leadership

• Set performance expectations, provide regular feedback and conduct annual reviews
• Coach, train and mentor staff, including in negotiating favorable resolutions
• Lead weekly team meetings and delegate authority appropriately

Competencies

• Excellent verbal and written communication skills, including business writing
• Solid organizational and interpersonal skills
• A creative problem solver who can analyze and interpret complex information
• A leader who can motivate and delegate effectively
• Strong negotiation skills and sound, confident decision-making
• Proficiency in Microsoft Office and familiarity with claims and imaging systems
• Discretion with confidential information and the flexibility to adapt as priorities and the organization evolve
• A commitment to continuing industry education

Education and Experience

• Bachelor's degree required; JD preferred
• Minimum 7 years' experience handling medical professional liability claims required
• 2–5 years' management or mentoring experience preferred

Work Environment

• Hybrid schedule

Salary

$150,000-$200,000

The salary range represents the entirety of the pay grade for this role. Final salary will be based on the candidate's skills, years of experience, and qualifications.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Short and Long-term disability
• Life Insurance
• Employee Assistance Program
• Long-term incentive plan
• Paid parental leave
• Home office stipend

OMSNIC is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics.