Claims Resolution Manager, Aliquippa PA

Claims Resolution Manager

Location: Aliquippa, PA

Established in 1981, PGT Trucking, Inc. provides asset-based transportation services with a focus on flatbed, dedicated, specialized, and international solutions. We are the Proud Professionals, made up of the best flatbed truck drivers, mechanics, and office talent in the industry. Think you can join us as the best? Apply today!

As a Claims Resolution Manager, you will work within PGT's internal Risk Management Department, helping to mitigate our company's exposure and financial liability. You will handle incoming calls for PGT's incident reporting line and work with drivers, witnesses, attorneys, insurance, and maintenance to quickly and effectively document, process, negotiate and resolve the claim. To be successful in this position, you must maintain a professional attitude in a fast-paced work environment while entering accurate computer work.

Key Responsibilities

• Developing and maintaining loss files and entering new loss records into our computer system.
• Investigating accidents to determine our financial liability.
• Filing accurate and timely letters/reports with claimants and their insurance companies.
• Analyzing claim documentation and evaluating damage estimates and injury reports.
• Negotiating claim settlements to minimize our financial liability.
• Resolving claims involving serious personal damages.
• Monitoring, negotiating, and resolving cargo claims.
• Collaborating with various departments to assist drivers with claims information.
• Ensuring compliance with DOT regulations and safety procedures.
• Processing charges and generating necessary reports.

Role Requirements

• College degree or equivalent work experience is preferred.
• Experience in the trucking industry and liability is preferred but not required; we're willing to train.
• Individuals should display a sense of urgency, attention to detail, professional attitude, and strong customer service skills.

Benefits

• Competitive salary
• Medical, dental and vision coverage
• Company-paid life insurance and short-term disability
• Paid time off and holidays
• Company matched 401(k)

Equal Opportunity Employer

PGT Trucking, Inc. is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.