Claims Specialist
Summary
Processes and manages victim compensation claims for the County Attorney's Office, handling clerical, financial, and customer service tasks while ensuring compliance with legal statutes and program rules.
Posting Date
07/22/26Application Deadline
07/27/26Pay Range
$21.25 - $34.50 hourlySalary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
UnclassifiedDepartment
County AttorneyAbout the Position
If you believe there's strength in numbers and speak the language of accounting, then we want you to join our team as a Claims Specialist!
As our Claims Specialist, you will perform various specialized clerical and financial duties, such as processing claims and requests. You will also prepare and process specialized documents, provide information, and respond to concerns from the public and other agencies.
Claim your dreams and build your financial career with us today!
About Maricopa County Attorney’s Office
We believe in integrity. We believe in justice for all. And we are proud to deliver high-quality prosecution, comprehensive victims' services, crime prevention programs, and more to the residents of Maricopa County. If you would like to utilize your talents and skills to stand up for Maricopa County, apply today and join our team!
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% monthly contribution rate that includes a 100% employer match on Day 1
Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ
We Require
Three years of progressively responsible legal, court, justice system, or administrative support-related experience
High school diploma or GED
Post-secondary education may substitute for the minimum experience on a year-for-year basis
We Also Value
Experience in medical billing procedures
Bilingual skills in English and Spanish
Job Contributions
Works directly with crime victims to support them in their Victim Compensation Claim, while upholding a high standard of customer service and sensitivity during interactions
Clearly explains the Victim Compensation Program rules, legal statues, and process to victims and service providers
Reviews and summarizes police reports in detail for the Board regarding a claim
Acts as a liaison between the victim and the Victim Compensation Board
Communicates with victims regarding the status of compensation applications and any additional requirements
Demonstrate empathy when working with victims of violent crimes to assist needs of financial hardship
Demonstrate compassion and professionalism when conveying Board decisions to include denials and reductions to victims
Offers basic crisis support and refers emotionally distressed victims
Assesses practical needs of crime victims and provides appropriate resources and referrals
Communicates with other criminal justice agencies and stakeholders exchange information regarding the Victim Compensation Claim
Gathers, reviews, and organizes supporting materials such as bills, receipts, and completes verification documents for compensation claims
Coordinates with providers, employers, insurance companies, advocates, prosecutors, and law enforcement to obtain necessary documentation that meets the program rules and legal statutes
Reviews submitted materials for completeness and accuracy to ensure compliance with Victim Compensation Program rules and legal statutes
Tracks and monitors the progress of compensation claims for grant compliance and follows up as needed
Coordinates with prosecutors, victim advocates and staff to obtain restitution information to support the claim
Testify when seeking restitution to reimburse the Victim Compensation Program per program rules, legal statues and grant compliance
Develops and maintains professional relationships with colleagues, providers, Victim Compensation Boards members, community partners and the criminal court
Maintains and develops a list of Victim Compensation approve resources for certain eligible categories
Maintains confidential Victim Compensation case files
Enters and updates compensation-related case information in designated databases
Maintain oversight over expenses and expenditures for financial management and grant compliance
Maintain good customer service when communicating the appeal process
Ensures timely submission of reports and documentation related to compensation activities
Work in the presence of or with a trained canine that comforts victims
Working Conditions
Teleworking Hybrid schedule available based on business needs
High volume, fast-paced office environment
Requires long periods of sitting while completing paperwork and computer activities
Requires travel to and from job-related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business
Ability to lift/push/pull/carry up to 20 pounds
Selection Procedure
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.
Apply Now!