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Hearing Dogs for Deaf People

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Cleaner

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Job title: Cleaner
Responsible to: Site Manager
Hours: 20 hours over 5 days (9.00am to 1.00pm)
Location: Beatrice Wright Centre, East Yorkshire

The Beatrice Wright Centre Cleaner helps provide a clean and welcoming environment for staff, visitors, clients, and volunteers by maintaining the cleanliness of all offices, meeting rooms, canine health care facilities, training spaces and accommodation.
  • Responsible for the upkeep of the site. This will include daily cleaning of all offices, meeting rooms, canine health care facilities, training spaces and accommodation and will include tasks such as emptying the bins, organising the recycling, and cleaning the toilet facilities
  • Responsible for the maintenance of standards within the guest accommodation. This will include provision of clean linen, towels, cleaning the accommodation ready for the next guest. In addition, carry out H&S checks as requested by the site coordinator.
  • Report any maintenance issues or problems with buildings, breakdowns (cooker, dish washer, heating etc) to the Site coordinator.
  • Responsible for ordering any cleaning products and supplies for site (e.g. toiletries, hand towels etc.)
  • Responsible for carrying out monthly descaling of showers and recording to meet Health & Safety guidance.
  • To maintain COSHH data sheets in line with Health & Safety guidelines under the management of the site coordinator.
  • To undergo training to a set level of deaf awareness and communication as required by the charity.
  • As a charity, Hearing Dogs has a large network of volunteers based at both our training centres and spread nationwide. As such, you may be involved in working with and/or supervising volunteers in this role.
  • You may be asked to carry out other duties in line with your role as directed by your manager.
The following attributes are considered essential for the job:
  • Professional cleaning experience is essential.
  • Be able to keep accurate records regarding shopping and Health and Safety purposes.
  • Excellent interpersonal and clear communication skills to interact fully and effectively with staff and Hearing Dog Recipients.
  • Must be friendly, approachable, diplomatic, and sensitive.
  • Must be able to always respect confidentiality.
  • The ability to work with people with a wide range of disabilities including those people who are deaf or hard of hearing.
  • An organised, methodical, and flexible in their approach to their work.
  • An ability to work on their own to a high standard, without the need for constant supervision.
  • Hardworking, reliable, punctual, and flexible.
  • An understanding of Health and Safety.

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Please click below to apply - applications close on 13th November 2026.
  • Employee Assistance Programme
  • Death in Service Payment
  • Annual leave enhancements recognising long service
  • Day off for your birthday
  • Defined contribution group personal pension plan
  • Enhanced sick pay
  • Enhanced maternity, paternity and adoption pay
  • Eye care
  • Hearing tests
  • Learning and Development opportunities
  • Discounts on merchandise at Hearing Dog gift shops
  • Pet Dog Policy

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