Cleaner

Job Summary

Responsible for the overall cleanliness of all areas of the facility to ensure positive member experience

Essential Duties and Responsibilities

1. Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor
2. Stock locker room with proper paper product
3. Report and broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Assistant.
4. Turn lost member property into Club Manager/Assistant via club Managers lost and found policy immediately.

Essential Behavior Requirements

1. Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
2. Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
3. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
4. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.