Cleaning Supervisor
Description
Job Role: Cleaning Supervisor (Maternity
Cover)
Contract Type: 9–12 Month Fixed-Term Contract
Contracted Hours: Average 42 hours per
week
Shift Pattern: 3 on 3 off shift
pattern, working 6:00am–6:00pm
Hourly Rate: £14.35 per hour
Reporting To: Contract Manager
Overview
The Cleaning Supervisor is responsible for supervising the
day-to-day delivery of cleaning services at Gloucester Quays, ensuring that
contractual requirements, site specifications and agreed standards are consistently
met.
The role involves organising daily deployment, supporting and
developing the cleaning team, monitoring performance and maintaining safe
working practices. This is a hands-on supervisory role, requiring active
participation in cleaning duties alongside effective team leadership.
The Cleaning Supervisor will help maintain a clean, safe and
welcoming environment for customers, retailers, visitors and colleagues across
the centre’s internal, external and back-of-house areas.
Responsibilities:
- Supervise the day-to-day cleaning operation, ensuring high standards are maintained at all times.
- Organise and deploy the cleaning team effectively, allocating
duties and monitoring performance throughout each shift.
- Lead, motivate and support team members, providing coaching,
training and guidance where required.
- Carry out routine inspections and quality checks, addressing
any issues promptly and ensuring contractual standards are met.
- Participate in cleaning activities as required, including
planned, reactive and specialist cleaning tasks.
- Ensure cleaning equipment, machinery and chemicals are used,
stored and maintained safely and in accordance with company procedures.
- Monitor stock levels and order cleaning materials and
consumables as required.
- Maintain compliance with Health & Safety, COSHH and
company policies, promoting safe working practices at all times.
- Oversee waste management and recycling processes, ensuring all
areas remain clean, safe and presentable.
- Build positive relationships with centre management,
retailers, contractors and visitors, delivering excellent customer service.
- Complete operational records, shift handovers and reports,
keeping the Contract Manager informed of any issues or developments.
Requirements
Essential:
- Previous experience in commercial cleaning and supervising or
leading a team.
- Ability to organise workloads, prioritise tasks and maintain
consistent standards.
- Practical knowledge of cleaning methods, chemicals and
equipment.
- Understanding of COSHH, health and safety requirements and
safe working practices.
- Clear communication skills and a professional customer service
approach.
- Ability to complete accurate records and use time and
attendance systems.
- Willingness to undertake hands-on cleaning duties and work the
agreed rota, including weekends and bank holidays where required.
Desirable:
- Experience in a shopping centre, retail or other busy public
environment.
- Experience supporting cleaning audits, KPI reporting and
improvement plans.
- Training in the safe operation of ride-on and pedestrian
cleaning machinery.
- Experience delivering
practical training and site inductions.
Benefits
- Access to a range of nationally recognised courses to help
further your career, via the Anchor Academy
- Auto Enrolment Pension (if earnings reach the minimum
requirement for auto-enrolment)
- Stream - access
to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to
counselling
- Hospital Saturday Fund
- Reward and Recognition awards
- Free on-site parking
What’s Next?
Apply now and take the next step in your career with Anchor
Group Services.
Other companies may call this role: Cleaning Supervisor, Cleaning
Manager, Soft Services Supervisor, Waste Management Supervisor, Supervising
Cleaner, Cleaning Team Supervisor, Cleaning Team Leader, Facilities Cleaning
Supervisor, Cleaning Operations Supervisor, Hygiene & Cleaning Supervisor,
Cleaning Services Team Leader, Mall Cleaning Supervisor, Retail Cleaning
Supervisor, Centre Cleaning Supervisor
Within commuting distance of: Gloucester, Cheltenham, Bristol,
Newport, Worcester, Evesham, Cirencester, Stroud, Bishops Cleeve, Tewkesbury,
Monmouth, Ledbury, Cinderford