Clerical - Medical Receptionist
About the role
Lumus Imaging are hiring for a Medical Receptionist to join the team at Holmesglen Private Hospital. This is a full-time, permanent position (38 hours per week) working across our Holmesglen and Highett clinics. The role involves a rotating roster with shifts between 6:30am and 9:00pm, Monday to Friday, plus occasional Saturday overtime shifts as required.
As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience working with people both face to face and over the phone as well as being able to navigate various technology and systems.
Key responsibilities
Welcoming patients and providing a professional and compassionate first impression
Managing patient bookings, referrals, and enquiries (in person and via phone)
Accurate data entry and maintenance of patient records
Processing Medicare, billing, and payment transactions
Supporting the smooth day-to-day operation of the clinic
About you
Experience in a healthcare or medical reception/admin role is desirable but not essential
Strong communication and customer service skills
High attention to detail and strong organisational abilities
Confidence using computers and administrative systems
A team-focused attitude with a genuine commitment to patient care
Why join Lumus Imaging
Full-time role with consistent hours
Supportive, welcoming team environment
Six weeks training provided
Opportunity to build a long-term career within a national healthcare organisation