Clerk I - Circulation

SUMMARY

The Circulation Clerk serves patrons by issuing library cards and maintaining registrations; handling all transactions related to the circulation of library materials, assisting in collection development; and creating a helpful, welcoming environment for all library visitors.

12 hour per week, two to three evening (4-7 pm) shifts/week and alternating Saturdays 9-3.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Organization-Wide EXPECTATIONS

• Follows [for supervisors include: and enforces] established Library and personnel policy, procedures and work standards.
• Attends work regularly, on time, and as scheduled.
• Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal).
• Maintains confidentiality of sensitive information.
• Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet.
• Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment.
• Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment.

Job-Specific ACCOUNTABILITY

• Creates and maintains patron accounts.
• Circulates materials: checks in and out; pulls and routes holds, etc.
• Handles financial transactions at circulation desk and public copiers.
• Performs opening and closing task as assigned.
• Selects materials and/or performs collection maintenance as assigned, with oversight from the appropriate collection manager(s) and approval of the department head.
• Provides customer service at the Circulation Desk and at other public desks in the library.
• Performs designated administrative and/or clerical duties per specified Work Instructions.

WORK CONDITIONS

• Full-time/Part-time (including evenings and weekends)
• Frequent local travel, occasional long distance travel