Client Account Coordinator
At Fried Frank, we’re a community of 800 lawyers and 500 business services professionals across New York, Washington, DC, London, Frankfurt, and Brussels. We advise leading corporations, investment funds, and financial institutions on high-stakes M&A, securities, regulatory matters, real estate, and litigation. Our culture is grounded in our core values — excellence, integrity and collaboration — and is designed to foster continuous learning, meaningful mentorship, and lasting professional growth. We are firmly committed to pro bono service and social justice, building on a proud legacy in civil rights. Our inclusive talent strategy is a core part of our broader talent management efforts and we remain steadfast in fostering a workplace where everyone has the opportunity to grow, thrive, and become their best professional and personal selves. Our business services professionals are integral to the firm’s success, driving innovation, operational excellence and exceptional client service across all areas of the firm. We offer competitive compensation and a comprehensive benefits package, including comprehensive medical coverage, retirement plans and health and wellness initiatives designed to support your personal and professional wellbeing. We welcome passionate, driven individuals to join us, and be part of a team where you’ll be supported, inspired and empowered to build an exceptional career.
Position Summary:
The Client Account Coordinator will be responsible for providing support to the collections team with invoice copies, administrative tasks, and collection inquiries.
Duties & Responsibilities:
- Assist the collections team with the firm-wide collections process, helping to ensure collections are completed in a timely manner
- Assist with communications with clients and other parties
- Work daily in ARCS3 collection software
- Review and monitor accounts
- Assist with reviewing unallocated balances and liaise with NY Accounting Receipts to help ensure balances are properly applied to outstanding invoices
- Assist with reviewing installment payments to help ensure balances are current and accurate
- Participate in meetings to review outstanding invoices and support timely billing and collection follow-up
- Review and monitor the status of invoices submitted through third-party sites, including e-billing vendors
- Work on special projects as needed
Education / Experience:
- Candidates must possess a high school diploma with a preference for those who have a bachelor’s degree
Skills & Abilities:
- Strong communication skills, close attention to detail, and proficiency in accounting software, including CMS and Microsoft Excel, are required
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Important skills include effective communication, attention to detail and basic computer proficiency, including Microsoft Excel, Outlook
- Ability to work well independently as well as effectively within a team
- Ability to research, retrieve and analyze data from vendor sites and coordinate internally with the appropriate finance group