Client Account Manager (CAM)

Who We Are:

X serves our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and create a marketplace that enables the economic success of all its participants.

At X, we now have a substantial opportunity to change how marketers interact with our rapidly growing user base. X is creating a world-class team of media professionals, and seeking an experienced Client Account Manager to grow revenue with advertisers and their agencies.

Responsibilities:

As a Client Account Manager, you will become a true X expert and use that to simplify the platform and ship strong campaigns for priority clients from Greater China and the wider APAC region.

• Educate and consult on X advertising products, best practices, and campaign design

• Execute, optimize, and analyze programs using internal tools and dashboards

• Monitor revenue and pace client campaigns against targets

• Partner with the Client Partner on retention, pitch support, and performance reporting

• Resolve campaign issues quickly and improve the process behind them

• Feed product and tools teams so the ads platform can scale

• Maintain the book and a high-quality client and agency experience

• Mentor new team members as the organization grows

Preferred Qualifications:

• Fluency in English and Mandarin (written and spoken) for daily work with Greater China clients, agencies, and internal stakeholders

• 3+ years managing digital marketing programs for advertisers or agencies

• Strong grasp of the digital marketplace and competitive landscape

• Proven ability to read performance and change the levers that move results

• Able to hold large client relationships, work through conflict, and get to a decision

• Clear communication and presentation skills; attention to detail

• Preference for small, collaborative teams with limited supervision

• Willingness to travel across APAC

• BA/BS or equivalent experience